Results-driven individual with experience in banking and retail operations. Known for strong attention to detail and problem-solving skills, ready to leverage expertise to enhance customer experience and operational efficiency.
Overview
5
5
years of professional experience
Work History
Branch Banking Specialist
Shore United Bank
Easton
01.2026 - Current
Assisted customers with account inquiries and transaction requests, contributing to improved service satisfaction.
Educated clients on available banking products and services to promote informed decisions.
Managed cash transactions and balanced cash drawers daily to ensure accuracy.
Resolved customer issues efficiently while adhering to bank policies for compliance.
Maintained up-to-date knowledge of banking regulations regarding consumer protection and fraud prevention.
Developed relationships with potential and existing clients, resulting in expanded customer base.
Assistant Store Manager
Aldi
Easton
11.2022 - 11.2025
Managed daily store operations and staff schedules to enhance operational efficiency and improve team performance.
Oversaw inventory management and stock replenishment to maintain product availability.
Executed visual merchandising strategies that improved product visibility and increased customer engagement.
Addressed customer inquiries and issues promptly to foster satisfaction and loyalty.
Trained new employees on company policies and customer service standards.
Supported sales goals by maintaining organized shopping environments.
Ensured compliance with safety regulations and company policies throughout operations.
Monitored cash handling procedures to ensure accuracy during daily transactions.
Barista
Dunkin
Denton
12.2021 - 10.2022
Prepared and served coffee and beverages to meet customer preferences and maintain quality standards.
Guided customers with menu selections and special requests to enhance their experience.
Collaborated with team members to deliver efficient service during peak hours, ensuring customer satisfaction.
Operated point-of-sale system to facilitate efficient customer transactions.
Maintained cleanliness and organization of workspace and equipment.
Sandwich Artist
Subway
Denton
03.2021 - 11.2021
Guided customers in menu selections and customized sandwich orders to maximize satisfaction.
Prepared fresh sandwiches using high-quality ingredients and precise techniques for quality assurance.
Followed food safety guidelines to uphold safe food handling practices.
Ensured cleanliness and organization of workstations and dining areas to support efficient service delivery.
Collaborated with team members to ensure efficient service during peak hours.
Operated cash register, processing transactions and handling payments with accuracy.
Managed inventory and replenished supplies to ensure seamless daily operations.