SARAI SOMOZA
Union Bridge
Summary
Enthusiastic Learning Ambassador with 1 1/2 years of supporting new associates in ramp training at Amazon Air KBWI. Draws from variety of experiences and strategies to support associates progress. Uses creative approach to problem-solving and consistently treats associates with respect. Hardworking and passionate teacher/trainer with strong organizational skills eager to secure entry-level Process Assistance position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Ramp Associate/learning Ambassador
Amazon Air
12.2021 - Current
- Learning Ambassador: Consist in training more than 15 new hires, explaining the rules and policies that new associates must follow when working on site. Answering questions and provide guidance in relation to their path. Being patient due to for some people it might be overwhelming working with more than 1 plane and understand the process of operations. And constantly do audits to check their progress day by day.
- Led small group sessions to help new ramp associates review and practice concepts.
- Assessed ramp associates needs to determine appropriate level of required support.
- Certify on Ramp GSE, such as k loader, belt loader, verification, tugs, and pushback.
Cashier
Burger King
05.2019 - 05.2020
- Greeted more than 40 customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Server
Westbury Manor
01.2019 - 03.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported needs of 14 people wait staff who attended to specific needs of countless customers daily for event restaurant with social relevancy and intentionality.
Education
High School Diploma -
Hempstead High School
Hempstead, NY06.2020
Skills
- Team Building
- Active Listening
- Organizational Skills
- Conflict Resolution
- Public Speaking
- Leadership Development
- Flexible Schedule
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Ramp Associate/learning Ambassador
Amazon Air
12.2021 - Current
Cashier
Burger King
05.2019 - 05.2020
Server
Westbury Manor
01.2019 - 03.2019
High School Diploma -
Hempstead High School
Similar Profiles
Le’Mia CarringtonLe’Mia Carrington
Ramp Agent at Amazon AirRamp Agent at Amazon Air
Evensky ClermontEvensky Clermont
Load Planner at Amazon AirLoad Planner at Amazon Air
Angel TapiaAngel Tapia
Safety Attendant at Amazon AirSafety Attendant at Amazon Air