- Reading: Enthusiastic about books, particularly in the genres of business, self-development, and historical fiction
- Culture: Passionate about exploring different cultures through travel, art, and learning new languages
Saron Alemu
Columbia
Summary
Accomplished Senior Sales Administrator with a proven track record at MerkatoNet LLC, enhancing sales processes through expert Salesforce CRM management and strategic sales support. Excelled in complex contract negotiations and team leadership, boosting sales performance significantly. Skilled in multitasking and problem-solving, adept at driving efficiency and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Senior Sales Administrator
MerkatoNet LLC
03.2022 - Current
- Process contracts and quotes, including those with complex pricing, for new and renewal sales.
- Collaborate with customers to resolve sales issues and ensure smooth order submission.
- Manage email nurturing to move deals through the sales cycle and facilitate timely closure.
- Assist order admin and finance with invoicing issues and ensure accurate documentation for vendor registrations.
- Provided regular coaching sessions for junior staff members, helping them develop essential skills needed for career advancement within the company.
Sales Representative
MerkatoNet LLC
03.2021 - 03.2022
- Supported the sales team by processing quotes, contracts, and order administration.
- Utilized Salesforce to track and manage sales opportunities and ensure timely follow-up.
- Communicated with customers to address queries and streamline sales workflows.
- Worked with senior sales teams to escalate complex deals and pricing issues as needed.
- Boosted sales performance by developing and implementing effective sales strategies.
Education
Bachelor of Science - Biology
Castleton University
Castleton, VT02-2021
Skills
- Salesforce CRM Experience
- Contract and Quote Preparation (Complex Pricing)
- Order Administration & Sales Support
- Email Nurturing & Sales Cycle Management
- Vendor Registration & Documentation
- Invoicing & Billing Support
- Data Organization & Analysis
- Multitasking & Task Prioritization
- Problem Solving & Issue Resolution
Interests
Timeline
Senior Sales Administrator
MerkatoNet LLC
03.2022 - Current
Sales Representative
MerkatoNet LLC
03.2021 - 03.2022
Bachelor of Science - Biology
Castleton University
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