Satara Wedge
Greenbelt
Summary
Dynamic Communications Expert at Ned's Club DC with expertise in community outreach and event planning. Proven track record in enhancing member engagement and executing successful initiatives. Skilled in Salesforce reporting and effective communication, fostering strong relationships to drive project success and achieve organizational goals.
Overview
8
8
years of professional experience
Work History
Membership Coordinator
Ned's Club DC
01.2025 - Current
- Lead communications to over 2,000 members regarding events, bi-weekly updates, policies, and day-to-day communications.
- Managed the oversight and implementation of all community relations programs, such as weekly outreach and event planning.
- Coordinated outreach initiatives with global digital and lead strategists to enhance community engagement.
- Identified community outreach opportunities for events and campaigns through engagement with community members and partners.
- Serve as liaison between Club management and partners for community outreach initiatives.
- Gather data for reporting, inclusive of demographics.
- Facilitated comprehensive reporting of data on Salesforce for analysis.
- Trained staff in communications, including incoming management, reception, and restaurant staff.
- Communicated communications standards and protocol to all staff by developing SOPs for reference and training.
Project Manager
ROIG Communications
Washington DC
01.2021 - 12.2024
- Led project planning sessions to define scope and objectives.
- Coordinated cross-functional teams to achieve project milestones on schedule.
- Managed client communications to clarify project requirements and expectations.
- Developed and maintained project schedules to guide team efforts and meet deadlines.
- Facilitated regular status meetings to monitor progress and resolve issues proactively.
- Identified risks and implemented mitigation strategies during project lifecycle.
Phone Banker
ROIG Communications
01.2020 - 01.2021
- Made educational and informational calls for various education and health programs to increase community awareness.
- Liaised between RC management and clients to coordinate community outreach initiatives.
- Trained in implementing client-focused scripts to enhance communication effectiveness.
- Recorded data from phone calls to track engagement.
- Gather data of community outreach efforts for reporting.
Lead Teacher
AlphaBEST Education
01.2018 - 01.2020
- Oversaw classroom of 30 students, implementing AlphaBEST's afterschool curriculum to enhance student engagement and learning.
- Supported students with homework assistance while facilitating STEM activities, fostering educational and personal interests beyond school.
- Managed extracurricular activities, organizing field trips and executing Fun Friday events and Field Day to promote student involvement and community building.
- Executed strategies to support staff during school closings by providing extended care including providing the children fun and engaging activities during days where there was no school or a delay due to inclement weather.
- Supported management with developing engaging curriculum pertaining to Art, STEM and Discovery.
- Achieved HIPAA certification to ensure compliance with healthcare privacy regulations.
- Compiled data from phone bankers.
Education
High School -
Gwyn Park High School
Skills
- Member engagement
- Community outreach
- Event planning
- Project management
- Client communication
- Team coordination
- Salesforce reporting
- Data analysis
- Risk management
- Standard operating procedures
- Training development
- Effective communication
- Problem solving
- Time management
- Relationship building
Timeline
Membership Coordinator
Ned's Club DC
01.2025 - Current
Project Manager
ROIG Communications
01.2021 - 12.2024
Phone Banker
ROIG Communications
01.2020 - 01.2021
Lead Teacher
AlphaBEST Education
01.2018 - 01.2020
High School -
Gwyn Park High School