Savannah Hudson
Waldorf
Summary
Employed five years of customer service experience within hospitality industry. Ensured seamless transactions for guests by specializing in payment processing. Provided attentive service to enhance guest experiences and resolve issues effectively. Maintained high service standards through strong client communication. Contributed to organizational success by refining customer service strategies.
Overview
3
3
years of professional experience
Work History
Hospitality Specialist
Longhorn Steakhouse
Waldorf
06.2023 - Current
- Executed opening and closing procedures to maintain operational readiness.
- Handled guest transactions, posted payments and balanced cash drawers.
- Trained newly hired employees regarding company policies and procedures.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Unloading new deliveries and distributing them to designated areas.
Front Desk Receptionist
Custom Nails Spa
Waldorf
10.2023 - 06.2025
- Answered phone calls and addressed client inquiries promptly.
- Managed appointment bookings using scheduling software efficiently.
- Collaborated with staff to ensure clients' exceptional service and smooth daily operations at the spa.
- Processed payments and handled cash transactions accurately, balancing the register at the end of each shift.
- Greeted customers warmly and made them feel welcome.
Education
High School Diploma -
College of Southern Maryland
La Plata, MDSkills
- Customer service and support
- Team collaboration
- Appointment scheduling
- Cash handling
- Employee training
- Proactive
- Adaptability
- Google Workspace
Timeline
Front Desk Receptionist
Custom Nails Spa
10.2023 - 06.2025
Hospitality Specialist
Longhorn Steakhouse
06.2023 - Current
High School Diploma -
College of Southern Maryland