Summary
Overview
Work History
Education
Skills
Timeline
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Sawyer Wiese

Columbia

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Old Line Kitchen & Wine Bar. Proven ability to enhance guest experiences through effective multitasking and cash handling. Committed to maintaining a safe and organized environment, as demonstrated in previous roles, ensuring operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Server

Old Line Kitchen & Wine Bar
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Lead Busser

Merriweather Lakehouse, Autograph Collection
06.2022 - 10.2024
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.

Receiving Forklift Operator

Lowe's
07.2019 - 05.2022
  • Maintained a clean and organized work area, contributing to overall warehouse safety and productivity.
  • Assisted in inventory control, conducting regular cycle counts to maintain accurate stock levels.
  • Ensured compliance with OSHA regulations, maintaining a safe and hazard-free working environment for all employees.
  • Enhanced warehouse efficiency by accurately operating a forklift to unload and organize incoming shipments.
  • Handled fragile or high-value items with care, ensuring their proper storage and minimizing the risk of damage during the receiving process.

Education

Howard High School
Ellicott City, MD

Skills

  • Reliable commitment to tasks
  • Exceptional customer service
  • Cash handling
  • Customer interaction

Timeline

Server

Old Line Kitchen & Wine Bar
10.2024 - Current

Lead Busser

Merriweather Lakehouse, Autograph Collection
06.2022 - 10.2024

Receiving Forklift Operator

Lowe's
07.2019 - 05.2022

Howard High School

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Sawyer Wiese