Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
14
14
years of professional experience
Work History
Staffing Coordinator
University Of Maryland Medical System
2023.06 - Current
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage
Developed strong working relationships with management and executive team through effective scheduling and communication skills
Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift
Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
Staffing Manager
Stella Maris Nursing Home
2022.01 - 2023.05
Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails
Coordinated primary staff schedules to guarantee optimum duty coverage
Verified completion of weekly schedules through strategic staffing streamlining to maintain payroll at 100%
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Assisted with meeting and event coordination, managing conference and meeting room bookings to minimize overlap.
Scheduling Manager
Keswick Multicare
2019.05 - 2022.01
Gathered over 150 employees and temps data to develop monthly work schedules, enabling proper staffing for departments for each shift
Migrated legacy HRIS system to new technology to minimize business impacts
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
Improved office efficiency by effectively managing internal communications and correspondence
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
Developed weekly production status reports for supervisor and manager.
Scheduling Manager
Genesis HealthCare
2014.05 - 2019.05
Gathered employee data to develop monthly work schedules, which ensured that all departments were properly staffed for each shift
Performed calculations in payroll categories such as overtime, vacation and sick hours
Produced documentation and reports regarding payroll activities
Developed and implemented scheduling policies
Assessed urgency and priorities before accepting or declining appointments and meetings with the Director
Balance the budget for the center
Prepared accounts for regular audits and assisted with the process
Served as the central point of contact for all outside vendors
Received and screened phone calls and emails.
Senior Payroll Specialist
Abacus Corporation
2013.06 - 2014.05
Provided subject matter expertise to management and employees regarding payroll issues
Performed calculations in payroll categories such as overtime, vacation and sick hours
Applied knowledge of regulations, employment law and tax code to keep operations in compliance
Suggested budgetary changes to increase company profits
Investigated and resolved variances and employee claims
Monitored hiring market and potential executive candidates
Verified applicant references and employment details
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Human Resources Manager
Thrift Stores Of DC
2010.05 - 2013.06
Directed job fairs to bring in local talent for long term and seasonal positions
Structured compensation and benefits according to market conditions and budget demands
Implemented the new-hire program by incorporating training initiatives while resolving problems and processing related documents
Monitored and handled all employee claims, including performance-based and harassment incidents
Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes
Directed and controlled various programs, including 401K, medical, dental and vision programs.
Education
Bachelor Of Science Degree - Business Administration/Human Resources
University Of Baltimore
Baltimore, MD
2025
Diploma -
Patterson High School
Baltimore, MD
1993
Skills
Schedule management
Recordkeeping
Accounts payable / accounts receivable
AP/AR proficiency
Corporate finance
Debt management
Timeline
Staffing Coordinator
University Of Maryland Medical System
2023.06 - Current
Staffing Manager
Stella Maris Nursing Home
2022.01 - 2023.05
Scheduling Manager
Keswick Multicare
2019.05 - 2022.01
Scheduling Manager
Genesis HealthCare
2014.05 - 2019.05
Senior Payroll Specialist
Abacus Corporation
2013.06 - 2014.05
Human Resources Manager
Thrift Stores Of DC
2010.05 - 2013.06
Bachelor Of Science Degree - Business Administration/Human Resources