Sean Milligan
Smithsburg
Summary
Detail-oriented Assistant Manager offers more than 3-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
M Pizza inc Dominos
Smithsburg
12.2023 - Current
- Provide exceptional service to customers
- Maintain a healthy and clean work environment for employees
- Manage employees, orders, closing duties, inventory, and hiring.
- Completed and passed all 3 levels of General Manager in Training (GMIT).
- Serv Safe Manager Food Safety Certified.
- Manage inventory deliveries, food and labor variance, and advertizing.
- Supervised daily operations including scheduling shifts, assigning duties.
- Developed a system for tracking inventory and ordering supplies as needed.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Ensured compliance with safety regulations and company policies.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Food Pantry Assistant
Tabitha’s Table
Smithsburg
05.2020 - 08.2022
- Assisted with unloading shipments of donated food items from delivery vehicles.
- Provided customer service by responding to inquiries regarding the pantry's services and availability of particular items.
- Participated in regular team meetings to discuss operational procedures, customer feedback.
- Inspected and sorted food donations for quality assurance purposes.
- Assisted in preparing bags or boxes of groceries for distribution to clients.
- Distributed food items to clients according to their individual needs while adhering to program guidelines.
Education
Bachelor of Arts - Psychology And Criminology
Shepherd University
Shepherdstown, WV12-2026
High School Diploma -
Smithsburg High
Smithsburg, MD05-2022
Some College (No Degree) -
Hagerstown Community College
Hagerstown, MDSkills
- Customer service
- Team collaboration
- Conflict resolution
- Employee training
- Operational efficiency
- Closing oversight
- Retail operations
- Time management
- Customer service and satisfaction
Certification
- CITI Program Human Subject Researcher Certified 01/21/25
- Serv Safe Management Food Protection Certified 08/22/24
Accomplishments
- 3200m Run Indoor Track Maryland State Champion 01/2022
- 3x Maryland West Region 3200m Run Winner 2020-2022
- 2x Washington County 3200m Run Winner- 2022
- Central Maryland Conference 3200m run Champion- 2022
- Hagerstown Community College Deans List- spring and fall of 2024
Affiliations
- Boxing experience/training 1 on 1 with personal coach 07/2024- 11/2024
- 4 years consistent weight training
- Full time student and worker
References
References available upon request.
Timeline
Assistant Manager
M Pizza inc Dominos
12.2023 - Current
Food Pantry Assistant
Tabitha’s Table
05.2020 - 08.2022
Bachelor of Arts - Psychology And Criminology
Shepherd University
High School Diploma -
Smithsburg High
Some College (No Degree) -
Hagerstown Community College