Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
7
7
years of professional experience
2005
2005
years of post-secondary education
Work History
Shift Manager
Coalition for the Homeless
Washington
09.2022 - 09.2023
Monitored inventory levels and placed orders for supplies as needed.
Ensured compliance with health and safety regulations.
Ensured compliance with food safety regulations and quality standards.
Maintained cleanliness and organization of work area.
Reviewed security footage regularly for suspicious activities or theft attempts.
Performed administrative duties such as filing paperwork and updating databases.
Supervised student workers who assist with daily tasks in the residence halls.
Conducted room inspections and documented safety concerns.
Enforced University policies and regulations related to housing.
Assisted students with check-in and check-out procedures.
Maintained an accurate record of disciplinary incidents involving residents.
Developed strategies for building relationships with resident advisors.
Kept up-to-date records of all housing assignments, room changes, and occupancy rates.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Answered telephones and routed calls or delivered messages.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Administered, coordinated or recommended disciplinary and corrective actions.
Conducted regular rounds to keep residents and areas safe and secure.
Porter
Unique Rehabilitation & Health Center
Washington
09.2020 - 03.2021
Received incoming shipments and verified contents against invoices or other documents.
Assisted in unloading merchandise from delivery trucks.
Moved furniture and other heavy objects as needed throughout the facility.
Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.
Stocked shelves and rotated inventory to ensure freshness of products.
Maintained a safe work environment by adhering to all safety protocols.
Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
Assisted in setting up displays for special events or promotions.
Organized storage areas to maximize efficiency and promote a neat appearance.
Prepared outgoing shipments by packing items according to company guidelines.
Ensured that all areas were kept clean and tidy at all times.
Inspected equipment for proper functioning and reported any issues to management.
Provided excellent customer service by responding promptly to inquiries or complaints.
Cleaned common areas following established schedules and prescribed methods.
Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
Removed leaves and debris from driveway, sidewalks and other areas as directed by management.
Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
Performed basic maintenance and cleaning.
Maintained clean and tidy appearance in reception, waiting areas and hallways.
Maintained inventory of necessary supplies.
Arranged and removed furniture to prepare facilities for events.
Collaborated with contracted specialists to perform seasonal or specialty tasks.
Received deliveries via freight elevator, moving to appropriate locations within building.
Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Cleaned various work areas by mopping, vacuuming and polishing mirrors.
Walked property and grounds, picking up trash and debris to maintain curb appeal.
Sanitized frequented areas and equipment using approved supplies.
Assisted with snow removal and management of winter upkeep.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Kept business entrances clean, tidy and professional in appearance.
Completed routine maintenance checks, notifying management of needed repairs.
Followed company uniform, performance and security policies with every job.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Checked inventory for required supplies and made lists for needed cleaning products.
Followed safety processes for all manual and electric cleaning equipment.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Moved furniture, equipment or supplies manually or with hand trucks.
Requisitioned supplies or equipment for cleaning and maintenance duties.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Monitored building security and safety by locking doors or avoiding hazards.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Stripped, sealed and polished floors.
Cleaned building floors by sweeping, mopping or vacuuming.
Roofing Laborer
Prospect Roofing Inc.
Sterling
12.2018 - 03.2019
Repaired existing roofs by replacing damaged or worn shingles, shakes or tiles.
Assisted skilled workers in performing more complex tasks such as installing sheet metal flashings.
Climbed onto rooftops using appropriate safety equipment like harnesses and ropes.
Sealed seams with asphalt-saturated felt strips or cement mastic for protection against moisture.
Cleaned up debris from job sites after completion of each project.
Inspected buildings and structures to determine waterproofing requirements.
Cleaned up work areas following completion of each job.
Utilized various hand tools such as trowels, brushes, rollers, caulking guns and sprayers for applying waterproofing materials.
Repaired existing waterproofing systems by patching or replacing worn out or damaged components.
Sealed gaps between adjoining building elements with caulking compounds or sealants.
Tested applied coatings for air tightness using smoke tests or pressure gauges.
Performed surface preparation tasks such as cleaning, sandinghing and priming surfaces prior to application of waterproofing materials.
Prepared construction sites, materials and tools for specific projects and loaded and unloaded equipment and products.
Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
Signaled and guided heavy equipment operators and secured special attachments to construction machines.
Assisted tradesmen and machine operators in construction projects.
Performed demolitions, installed remodeling products according to company standards and procedures and learned finishing work for installations and remodels.
Removed debris, garbage and dangerous materials from sites and assembled and broke down ladder equipment.
Repaired existing roofs by removing old material and replacing with new material.
Installed various types of roofing materials such as asphalt shingles, slate, tile, metal panel and membrane systems.
Inspected roofing systems for damage and determined necessary repairs.
Identified potential problems or hazards associated with roof installations prior to commencement of work activities.
Utilized specialized tools such as power drills, saws and nail guns when installing new roofs or performing repairs.
Developed cost estimates for roofing services, negotiated prices with vendors, and managed contracts.
Assisted in the installation of insulation, flashing, gutters, skylights, vents and other components related to roof construction.
Performed maintenance checks on installed roofs to identify signs of deterioration or leaks that require repair or replacement.
Added vapor barriers or insulating materials on flat roofs.
Performed demanding physical work over extended periods and modeled positive attitude.
Eliminated project lags by organizing work-in-progress and delegating tasks.
Cleaned or prepared construction sites to eliminate hazards.
Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
Mopped and poured hot asphalt and tar onto roof base while applying asphalt and tar and gravel to roof.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Set up ladders or scaffolding to safely access roof.
Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
Operated equipment with strong focus on safety and ground communication.
Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
Driver
Uber
Washington
07.2016 - 09.2017
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Adhered to company policies and procedures related to safety and security standards.
Assisted passengers with loading and unloading their luggage.
Managed time efficiently when making multiple stops along designated routes.
Reported any incidents involving the truck or its cargo to management immediately.
Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
Established positive relationships with customers through courteous interactions.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
Continuously monitored traffic conditions in order to select optimal route for passenger destination.
Greeted customers and provided them with information about the rideshare service.
Ensured compliance with all federal and state laws pertaining to transportation services.
Ensured customer safety by providing seat belts and adhering to traffic laws.
Navigated routes using GPS systems for efficient delivery of passengers.