Serena Crawford
Baltimore
Summary
Highly experienced in Warehouse Management, with significant background in inventory control and distribution logistics. Proven ability to streamline warehouse operations, improve efficiency and manage teams effectively. Demonstrable skills include managing stock levels, overseeing receiving processes, and coordinating warehouse worker schedules. Previous roles have led to improved operational workflows and enhanced team performance.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
Warehouse Specialist
Drbsystems
Elkridge
12.2025 - Current
- Coordinated shipping and logistics for outgoing orders.
- Maintained accurate inventory records using warehouse management systems.
- Managed end-to-end order fulfillment by identifying, retrieving, and verifying technical parts to ensure 100% build accuracy.
- Performed systematic inventory reconciliation to ensure data integrity.
- Preformed quality assurance inspection on products.
Warehouse Specialist
Radial
Burlington
06.2019 - 12.2025
- Utilized RF scanning technology and Warehouse Management Systems to track and verify order precision.
- Maintained a high order precision rate while performing high-volume fulfillment tasks.
- Managed high-volume inbound freight operations.
- Inbound Logistics Coordination.
Crew Member
Wendys
Edgewater
09.2016 - 06.2019
- Maintained a high-standard, inspection-ready workstation following food safety protocols.
- Optimized service speed to meet and exceed brand-standard drive-thru/counter metrics.
- Resolved complex customer service issues and de-escalated high-pressure situations with professionalism.
Education
Associate of Science - Psychology
Rowan College At Burlington County
Mt Laurel, NJ 08.2019 - 04.2026
Engineering
Burlington County Institute of Technology
Westampton, NJ 09.2016 - 06.2019
Skills
- Inventory Management
- Shipping and Receiving
- Safety Compliance
- Attention to Detail
- Teamwork
Accomplishments
- The National Society of Leadership and Success
Timeline
Warehouse Specialist
Drbsystems
12.2025 - Current
Associate of Science - Psychology
Rowan College At Burlington County
08.2019 - 04.2026
Warehouse Specialist
Radial
06.2019 - 12.2025
Engineering
Burlington County Institute of Technology
09.2016 - 06.2019
Crew Member
Wendys
09.2016 - 06.2019