Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Languages
Timeline
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Sergio McKenzie

Glenn Dale,MD

Summary

Strategic technology executive with over 15 years of senior leadership experience driving IT strategy, cybersecurity, and infrastructure modernization for complex federal organizations such as NASA and USDA. Demonstrated success in overseeing multimillion-dollar portfolios, creating resilient enterprise systems, and enhancing digital service delivery. Prepared to provide scalable, secure, and member-centric technology operations at the executive level within the financial sector.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Chief Information Officer (CIO)

NASA Goddard Space Flight Center
01.2025 - Current
  • Direct NASA HQ and GSFC IT strategy, aligning technology with mission objectives while sustaining services through federal budget realignments.
  • Spearheaded deployment of ChatGSFC, NASA’s first generative AI chatbot, saving over $1M and 18+ months in operational labor.
  • Oversaw realignment of IT support across mission labs, streamlining service channels and reducing support costs by $2M annually.

Assistant Chief Information Officer (ACIO)

USDA – APHIS/AMS
04.2020 - 01.2025
  • Led a $300M IT and cybersecurity portfolio across 15,000 users and 200+ remote locations.
  • Built and resourced multi-unit teams: Enterprise Systems, End-User Services, IAM, Network Ops, and Architecture & Innovation.
  • Implemented DevSecOps and CI/CD pipeline security, reducing vulnerabilities by 75%.
  • Secured $22M in ARP funding to develop predictive analytics platforms for disease early-warning and scientific capability expansion.
  • Established investment governance and cost controls, saving $2M annually while enhancing mission delivery.
  • Developed agency-wide 5-Year Strategic Plan, guiding digital transformation and regulatory readiness.

Chief Information Security Officer (CISO)

NASA Goddard Space Flight Center (GSFC)
09.2015 - 04.2020
  • Protected $10B+ in enterprise assets across 6 NASA GSFC facilities supporting 13,000+ users.
  • Founded Cybersecurity Services Division, managing 60+ experts across engineering, threat analysis, governance, and privacy units.
  • Reduced externally facing vulnerabilities by 90% and security incidents by 80% through advanced telemetry and forensic frameworks.
  • Designed and enforced NASA’s Elevated Privilege Policy and agency-wide PIV compliance.
  • Led collaboration with intelligence and law enforcement partners to strengthen NASA GSFC active defense posture.
  • Managed over $10M in cybersecurity contracts and guided strategic risk reporting at the executive level.

Education

Master of Science - Technology Management

University of Maryland Global Campus
College Park, MD
07.2004

Bachelor of Science - Computer Science

Polytechnic University
Brooklyn, NY
06.1995

Skills

  • Technology Roadmapping & IT Portfolio Management
  • Cybersecurity Governance & Risk Mitigation (FISMA, NIST, GLBA, OFAC)
  • Enterprise Infrastructure & Cloud Architecture (Azure, AWS, Hybrid)
  • End-User Technology & Helpdesk Leadership
  • Identity & Access Management (IAM, PIV, Elevated Privilege (EP) Policies)
  • SAN, Virtualization, and Datacenter Operations
  • RFP Development & Vendor Contract Negotiation
  • Core Processing System Modernization (eg, Fiserv, Spectrum, Symitar)
  • Business Continuity, Disaster Recovery, and Pandemic Response
  • Board Presentations & Executive Communication
  • Staff Development, Leadership, and Culture Building

Accomplishments

  • DISTINGUISHED and TOP HONORS on Performance Rating (2009–2024)
  • Robert H. Goddard Exceptional Achievement for Leadership, May 2019
  • NASA Honor Award for Excellence (Team) — 2016
  • Goddard Space Flight Center Honor Award (Team) — 2015
  • Department of the Army Superior Civil Service Award — 2009
  • Army Medical Department IM/IT Civilian of the Year Award — 2008

Certification

  • Certified Information Security Manager (CISM), ISACA — Dec 2018
  • Certified Information Systems Security Professional (CISSP)
  • Security+
  • ITIL Foundation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Chief Information Officer (CIO)

NASA Goddard Space Flight Center
01.2025 - Current

Assistant Chief Information Officer (ACIO)

USDA – APHIS/AMS
04.2020 - 01.2025

Chief Information Security Officer (CISO)

NASA Goddard Space Flight Center (GSFC)
09.2015 - 04.2020

Bachelor of Science - Computer Science

Polytechnic University

Master of Science - Technology Management

University of Maryland Global Campus
Sergio McKenzie