Professional in hospitality industry with strong experience in upscale dining environments. Skilled in delivering exceptional guest service, managing high-pressure situations, and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Front Server
Landini's Brothers
06.2022 - 12.2024
Collaborated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
Developed strong knowledge of the menu and ingredients, enabling accurate recommendations for guests with dietary restrictions or allergies.
Assisted in training new front servers, leading to an overall improvement in team performance.
Prepared tables promptly after guest departure, allowing for efficient table turnover during high-volume periods.
Restaurant Host/Server
Naliah’s Kitchen
12.2019 - 05.2020
Experienced with using reservation and seating management systems such as OpenTable and Resy
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Strong verbal communication skills for clear and professional interactions with guests and staff
Skilled at handling multiple tasks simultaneously in a fast-paced environment
Service Clerk
Safeway
08.2017 - 01.2018
Maintained and organized service reception area and checkout counters
Wrote service orders, assigned numbers, and tracked paperwork
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
Education
High School Diploma -
Richard Montgomery High School
Rockville, MD
08.2016 - 06.2020
Bachelor of Arts - Finance
Howard University
Washington, DC
05.2001 -
Skills
Bilingual in English and French
Written Communication
Memorization and recall aptitude
Effective leader
Food safety awareness
Teamwork and Collaboration
Timeline
Front Server
Landini's Brothers
06.2022 - 12.2024
Restaurant Host/Server
Naliah’s Kitchen
12.2019 - 05.2020
Service Clerk
Safeway
08.2017 - 01.2018
High School Diploma -
Richard Montgomery High School
08.2016 - 06.2020
Bachelor of Arts - Finance
Howard University
05.2001 -
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