MYSHAE HYMAN
Middle River
Summary
Dynamic sales agent with a proven track record at MED ALERT, excelling in customer service and conflict resolution. Expert in order fulfillment and packaging, I leverage strong communication skills to drive team success and enhance sales strategies. Committed to achieving targets while maintaining high standards in payment processing and call center operations.
Overview
10
10
years of professional experience
Work History
Sales agent
MED ALERT
Middle River
12.2024 - 01.2025
- Company Overview: call center
- Fast learner
- Memory Care
- Fast thinking
- Assembly
- Materials Handling
- Call center
- Worked with fellow sales team members to achieve group targets.
- Handled customer complaints in a professional manner.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Collected payments and provided accurate change.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed credit card transactions quickly and securely.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Fulfillment Associate
Amazon
Baltimore
06.2020 - 06.2024
- Package handling- STOWING PICKING PACKING
Associate
Northwestern High School
Baltimore
09.2014 - 10.2018
- Order Fulfillment
- Order Picker
- Order Picking
- Packaging
- Pallet Jack
- RF Scanner
- Shipping & Receiving
- Warehouse Experience
- Communications
Education
Associate -
Northwestern High School
Baltimore, MD10.2017
Skills
- Order Fulfillment
- Order Picking
- Packaging
- Pallet Jack
- RF Scanner
- Shipping & Receiving
- Warehouse Experience
- Communications
- Customer service
- Sales processing
- Payment processing
- Order fulfillment
- Call center operations
- Conflict resolution
- Sales reporting
- Sales strategies
- Decision-making
- Sales promotion
- Market research
Willing To Relocate
- Baltimore, MD
- Baltimore County, MD
- Catonsville, MD
Personal Information
Authorized To Work: US
Timeline
Sales agent
MED ALERT
12.2024 - 01.2025
Fulfillment Associate
Amazon
06.2020 - 06.2024
Associate
Northwestern High School
09.2014 - 10.2018
Associate -
Northwestern High School