Shae Pomeroy
Baltimore,MD
Summary
Friendly and empathetic, with excellent communication skills, driven to providing outstanding service and support. Possesses an understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty while maintaining healthy interpersonal relations with my co-workers and managerial staff. Quick to learn and easy to approach, seldom have had negative feedback from any of my previous employers,and hope to continue gaining positive feedback and becoming a valued member of a team moving forward. Dedicated to working at my best and working with my team to better improve my performance.
Overview
2026
2026
years of professional experience
Work History
Self-Employed Caregiver/Caretaker
Self-Employed
06.2023 - 04.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Ran errands,managed laundry, and completed bi-weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders after preparing Daily/Weekly medication.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space and preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Handled a 24/5 shift alone for a full year before becoming a 24/7 Caretaker for another year and a half.
Barrista/Register/Food Preparer
QWENCH
04.2023 - 07.2023
- Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
- Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.
- Delivered exceptional food quality by carefully following standardized recipes and maintaining consistency in taste and presentation.
- Implemented best practices for safe food handling procedures, minimizing cross-contamination risks in the kitchen space.
- Ensured guest satisfaction by accommodating special dietary needs or requests throughout meal preparation process.
- Transferred supplies and equipment between storage and work areas to support food preparation.
Apprentice/Craftsman
Lloyd Studios
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment in the trade.
- Learned wide range of simple and complex techniques from on-the-job training.
- Observed experienced professionals in action, gaining valuable insights and putting them to practice.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Assisted on the floor of the studio providing adequate customer service and preventing theft or damage to goods.
Carhop
Sonic
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Worked above the original position of hire and took extra shifts when necessary to uphold the exemplary service of the company and the store.
Student-Front Desk Receptionist
Silver Highschool
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Small Business Owner
Self-Employed
Education
High School Diploma -
Silver Highschool
3200 N Silver St. Silver City,NM01-2022
Skills
- Teamwork and collaboration
- Time management
- Customer service
- Attention to detail
- Creativity and innovation
- Equipment operation
- Power and hand tool expertise
- Organizational skills
- Excellent communication
- Adaptability and flexibility
- Omni-Craft (Craft Masteries/Training in multiple crafts or trades)
- Practitioner of Medicinal Herbology and Plantology (Apothecary)
- Food Preparation and Handling
- Basic Life Skills Tutor
- Wilderness Survival Practitioner and Instructor
- Secretarial/Assistant Work
Languages
English
Native or Bilingual
Timeline
Self-Employed Caregiver/Caretaker
Self-Employed
06.2023 - 04.2025
Barrista/Register/Food Preparer
QWENCH
04.2023 - 07.2023
Small Business Owner
Self-Employed
Apprentice/Craftsman
Lloyd Studios
Carhop
Sonic
Student-Front Desk Receptionist
Silver Highschool
High School Diploma -
Silver Highschool
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