Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shakeira Potillo

Gwynn Oak

Summary

Driven and meticulous, with a proven track record in packaging and labeling, and exceptional problem-solving skills honed at Walgreen's Pharmacy. Achieved production targets at Amazon by maintaining high productivity levels. Excelled in customer service, demonstrating strong communication and organizational abilities. Committed to enhancing efficiency and accuracy in fast-paced environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Warehouse Worker

FedEx

Pharmacy Technician

Walgreen's Pharmacy
05.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Hand Packer

Amazon
11.2023 - 12.2024
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.

Shift Manager

McDonald's
04.2021 - 01.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Cashier

Walmart
10.2018 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing

Certification

I have my certification for pharmacy technician and have a active registration.

Timeline

Pharmacy Technician

Walgreen's Pharmacy
05.2024 - Current

Hand Packer

Amazon
11.2023 - 12.2024

Shift Manager

McDonald's
04.2021 - 01.2024

Cashier

Walmart
10.2018 - 02.2020

I have my certification for pharmacy technician and have a active registration.

Warehouse Worker

FedEx

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Shakeira Potillo