Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shakia Jackson

Baltimore

Summary

Dedicated caregiver with expertise in daily living assistance, medication administration, and patient companionship. Committed to ensuring a safe and supportive environment for clients while enhancing their emotional well-being.

Overview

4
4
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification

Work History

Caregiver

Syenergy home care
Cockeysville
02.2024 - 11.2025
  • Assisted clients with daily living activities and personal hygiene needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications as prescribed and monitored health conditions.
  • Documented client progress and reported concerns to family members or supervisors.
  • Ensured a safe living environment by maintaining cleanliness and organization.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Picker packer

Kohls Distribution Center
Edgewood
08.2023 - 12.2023
  • Selected merchandise for customer orders using handheld scanners.
  • Packaged items securely for shipment to ensure safe delivery.
  • Maintained cleanliness and organization in the packing area.

Picker Packer

Amazon warehouse
Sparrows Point
04.2022 - 11.2022
  • Collected and organized products for efficient order fulfillment.
  • Operated handheld scanners to track inventory accurately.
  • Maintained cleanliness and safety in work areas at the warehouse.

Customer Service Representative

Med Alert Industrial Health
Middle River
08.2021 - 12.2021
  • Assisted customers with inquiries about health services and products.
  • Managed incoming calls to resolve customer issues effectively.
  • Processed orders and tracked shipments for timely delivery.

Education

Cna/gna - Nursing

Baltimore City Community College
Baltimore, MD
11.2022 - 06.2023

Edgewood High School
Edgewood, MD

Skills

  • Personal care
  • Medication administration
  • Safety management
  • Attention to detail
  • Dementia care
  • Respectful and compassionate
  • ADL assistance
  • Heavy lifting
  • Compassion and empathy
  • Daily living assistance
  • First aid and safety
  • Special needs care
  • Patient mobility assistance
  • Housekeeping
  • HIPAA compliance
  • Elderly care
  • Patient companionship
  • Customer communication
  • Problem solving
  • Time management
  • Order processing
  • Emotional support
  • Health services knowledge

Certification

  • Completion of medical terminology
  • Certified nursing assistant theory
  • Certified nursing assistant clinical

Timeline

Caregiver

Syenergy home care
02.2024 - 11.2025

Picker packer

Kohls Distribution Center
08.2023 - 12.2023

Cna/gna - Nursing

Baltimore City Community College
11.2022 - 06.2023

Picker Packer

Amazon warehouse
04.2022 - 11.2022

Customer Service Representative

Med Alert Industrial Health
08.2021 - 12.2021

Edgewood High School
Shakia Jackson