Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shaleah Jackson

Baltimore

Summary

Dynamic professional with experience at Lululemon Athletica, excelling in guest engagement and visual merchandising. Proven ability to enhance guest satisfaction through effective communication, and a calm demeanor. Skilled in patient care, consistently achieving goals, while maintaining reliability and attention to detail in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Lululemon Athletica
Towson
08.2024 - Current
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Promoted special offers and discounts to encourage additional purchases.
  • Handled returns and exchanges according to company policies.
  • Completed transactions in an efficient manner while providing excellent guest service.
  • Managing a welcoming and safe space for new and/or returning guests.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Greeted each guest and offered assistance in finding requested items, helping to boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Health Unit Aide

YouthWorks Baltimore Summer Jobs
Baltimore
06.2023 - 08.2023
  • Monitored vital signs and reported any changes promptly to nursing staff.
  • Conducted routine safety checks on hospital equipment and reported any issues immediately.
  • Served meals to hospitalized patients according to dietary requirements.
  • Assembled patient medical records from admission to discharge.
  • Moved patients through the registration process and prepared them for clinical staff, maximizing patient flow.
  • Collected specimens for laboratory testing according to departmental protocols.
  • Provided assistance to nurses and physicians during examinations or treatments.

Education

High School Diploma -

Mergenthaler Vocational-Technical High School
Baltimore, MD
06-2024

Bachelor of Science - Psychology

The Community College of Baltimore County
Catonsville, MD

Skills

  • Patient care
  • Medical record management
  • Vital signs monitoring
  • Guest engagement
  • Sales strategy
  • Effective communication
  • Team collaboration
  • Calm demeanor
  • Self motivation
  • Goal driven
  • Reliability and punctuality
  • Basic mathematics
  • Data entry
  • Strong communication and interpersonal skills
  • Networking
  • Time management abilities
  • Attention to detail
  • Adaptable and flexible
  • Problem solving
  • Visual merchandising

Accomplishments

  • Basic knowledge of pharmacy technician
  • Volunteer at Royal Minds Rehabilitation 2021-2023

Timeline

Retail Sales Associate

Lululemon Athletica
08.2024 - Current

Health Unit Aide

YouthWorks Baltimore Summer Jobs
06.2023 - 08.2023

High School Diploma -

Mergenthaler Vocational-Technical High School

Bachelor of Science - Psychology

The Community College of Baltimore County
Shaleah Jackson