Summary
Work History
Education
Skills
Timeline
Generic

Shalynn McNeil

Glen Burnie

Summary

Experienced in several roles within Sunset Marketing Group easily adapting to new positions, learning quickly on the job. Strong work ethic, with effective communication skills, proving success in data entry, customer service, and retail. Eager to make a new contribution to the team and increase efficiency.

Work History

Declines/Collections Account Manager

Sunset Marketing Group
Glen Burnie
11.2024 - Current
  • Managed daily posting of payments to customer accounts
  • Coordinated approval processes for accounts payable invoices
  • Managed accounts receivable, collections and credit activities for a large customer base
  • Navigating Excel to record client accounts & late/declined payments
  • Reached out to customers to discuss late payments and options for remitting amounts due
  • Responded to customer inquiries about billing issues, account status, and payment options

Health Insurance Verification Specialist

Sunset Marketing Group
Glen Burnie
11.2024 - Current
  • Data Entry
  • Collaborated with healthcare providers to communicate insurance coverage and authorization details
  • Updated patient and insurance data and input changes into company computer system
  • Compiled and coded patient information or data in appropriate computer system

Education

High School Diploma -

North County High School
10 E 1st Ave, Glen Burnie, MD 21061
06-2024

Some College (No Degree) - Business Administration And Management

Anne Arundel Community College
Arnold, MD

Skills

  • Data entry
  • Microsoft Teams
  • Microsoft Excel
  • Customer service
  • Health insurance verification
  • Communication skills
  • Knowledge in billing platforms
  • Knowledge in enrollment platforms

Timeline

Declines/Collections Account Manager

Sunset Marketing Group
11.2024 - Current

Health Insurance Verification Specialist

Sunset Marketing Group
11.2024 - Current

High School Diploma -

North County High School

Some College (No Degree) - Business Administration And Management

Anne Arundel Community College

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Shalynn McNeil