A Master of Science graduate seeking to enhance skills and knowledge, with extensive experience in social services, specializing in case management and home visits. Proficient in developing treatment plans, setting goals, and ensuring follow-through on self-improvement initiatives that facilitate family reunification. Skilled in welfare-to-work programs, homeless support, aiding individuals with physical disabilities, and catering to the needs of older adults, boasting over 20 years of case management expertise. Proven track record in preparing clients for employment, securing stable housing, and facilitating permanent placements in home and community-based settings. Capable of troubleshooting diverse needs and addressing complex issues as a customer service executive.