Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamira Buggan

Fort Meade,MD

Summary

Motivated and results-driven team leader with experience training and mentoring staff in high-paced environments. Proven ability to lead by example, foster team development, and ensure exceptional customer service standards. Strong communicator with a passion for motivating others, solving problems, and creating a positive workplace culture. In addition to professional experience, an active participant in campus life at Morgan State University, demonstrating leadership, initiative, and a commitment to community engagement. Well-rounded, dependable, and ready to contribute strong interpersonal and organizational skills to any team or opportunity.

Overview

3
3
years of professional experience

Work History

Certified Trainer

Canes Chicken Fingers
07.2024 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.

Shift Leader

American Eagle Outfiters
04.2022 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Bachelor of Science - Biology

Morgan State University
Baltimore, MD
05-2027

Skills

  • Leadership & Team Building
  • Conflict Resolution
  • Mentorship & Coaching

Timeline

Certified Trainer

Canes Chicken Fingers
07.2024 - Current

Shift Leader

American Eagle Outfiters
04.2022 - 06.2024

Bachelor of Science - Biology

Morgan State University
Shamira Buggan