Shandalynn Noel Ferrell
Waldorf
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Preschool Teacher
The Goddard School For Early Childhood Development
07.2024 - Current
- Maintained accurate student records, progress reports, and compliance documentation in accordance with organizational standards.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Developed innovative activities to engage young children in learning process.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Preschool Teacher
KinderCare Learning Centers
05.2021 - 06.2024
- Reviewed and validated student information to ensure accuracy in internal systems and parent communication.
- Followed structured procedures and regulatory guidelines to maintain licensing and quality standards.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Recruitment Specialist
ITDepot LLC
03.2021 - 07.2021
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Hired employees and initiated new hire paperwork process.
- Collaborated with managers to identify and address employee relations issues.
- Created and delivered HR training sessions to staff, managers and executives.
Substitute Teacher
Pineapple Cove Academy
06.2020 - 11.2020
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Utilized variety of instructional strategies to meet individual student needs.
Education
High School Diploma -
Rockledge High School
Skills
- Observational skills
- Schedule creation and maintenance
- Conflict resolution techniques
- Paperwork processing
- Data entry proficiency
- Medical terminology
Timeline
Preschool Teacher
The Goddard School For Early Childhood Development
07.2024 - Current
Preschool Teacher
KinderCare Learning Centers
05.2021 - 06.2024
Recruitment Specialist
ITDepot LLC
03.2021 - 07.2021
Substitute Teacher
Pineapple Cove Academy
06.2020 - 11.2020
High School Diploma -
Rockledge High School