SHANE DUBIEL, MBA
Baltimore
Summary
Highly motivated and detail oriented business professional who can quickly adapt to meet the needs of the customer and provide exceptional customer service at all times. A quick learner and exceptionally skilled in ERP systems, billing portals, travel software such as SAP Concur, and also skilled in Microsoft Excel.
Overview
10
10
years of professional experience
Work History
Program Specialist
University of Maryland, Baltimore
05.2024 - Current
- Hosted Biweekly sessions to answer questions related to University travel policy for employees and non-employees
- Processed employee travel expense forms in Concur
- Processed non-employee reimbursement requests such as stipends, honorariums, and royalties within ImageNow
- Provided customer service support within the Service Desk
- Reviewed and released federal wires for reimbursement
- Worked within the State of Maryland's Financial Management Information system to release federal wires and perform maintenance on suppliers
Accountant
University Of Maryland, Baltimore SFS
10.2020 - 05.2024
- Assisted students over email, front counter, and phone on a wide range of topics such as their account balances, potential installment plans, tuition and fee structures for their particular program, and student health insurance inquiries
- Created invoices within Quantum Financials and submitted them to a variety of third-party sponsors such as the Department of Defense, Saudi Arabian Cultural Mission, Department of Veteran Affairs, and many others for sponsored students
- Experience submitting invoices through a variety of portals such as WAWF, Tungsten, Americorps, and Academic Institution Portal
- Reviewed the State of Maryland R star report for student payments and subsequently receipted those payments and facilitated the posting of the payments to the student's accounts
- Performed review of student account balances to ensure accurate assessment of tuition and fees
- Reviewed and processed internal payment forms submitted by the various departments of UMB to post to student accounts
- Assisted VA certifying officials with accurate certification of students who were recipients of the Post 9/11 Gi Bill
- Created suppliers within Quantum Financials and created Student Working fund forms to facilitate refund checks back to individuals, corporations, and government agencies
- Provided the backup to disbursements office to ensure reimbursement by GAD.
Accountant
University Of Maryland, Baltimore Office Of SPAC
08.2018 - 04.2020
- Set up sponsored projects within eUMB financials system
- Performed monthly reconciliations
- Performed monthly FFR database analysis and Quarterly FFRS analysis
- Generated invoices within eUMB financials system and submitted them through various federal billing portals
- Worked within Tungsten and WAWF databases to submit invoices
- Performed variety of actions on sponsored projects such as no cost extensions, new awards, continuations, and early terminations
Student Assistant
Salisbury University Commons Dining Hall
03.2017 - 01.2018
- Performed light cooking
- Stocked shelves, refilled condiment stations, and replenished cups and silverware as necessary
- Recycled cardboard and took out trash
- Replenished ice machine as necessary
- Answered any general questions that students or other patrons of the dining hall had
Student Stock Clerk
Salisbury University Bookstore
11.2014 - 02.2015
- Stocked shelves
- Provided customer service
- Received books and other general merchandise while adhering to a FIFO inventory system
Education
MBA - Business Administration
University of Maryland
Adelphi, MD09-2024
Bachelor of Science - Accounting
Salisbury University
Salisbury, MD05.2018
Skills
- Invoice processing
- Payment receipting
- Reconciliations
- Microsoft Word and Excel
- Customer Service Oriented
- Google Analytics
- Concur travel expense processing
- ImageNow experience
- Service Desk
- State of Maryland Financial Management Information System
- Banner and TouchNet
Timeline
Program Specialist
University of Maryland, Baltimore
05.2024 - Current
Accountant
University Of Maryland, Baltimore SFS
10.2020 - 05.2024
Accountant
University Of Maryland, Baltimore Office Of SPAC
08.2018 - 04.2020
Student Assistant
Salisbury University Commons Dining Hall
03.2017 - 01.2018
Student Stock Clerk
Salisbury University Bookstore
11.2014 - 02.2015
Bachelor of Science - Accounting
Salisbury University
MBA - Business Administration
University of Maryland
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