Shane Smith
Charlotte Hall
Summary
Personable and proactive individual with genuine passion for healthcare and patient support. Possesses foundational knowledge of medical terminology and patient care procedures, with hands-on skills in administrative tasks and patient interactions. Committed to creating positive impact by ensuring efficient clinic operations and high-quality patient experiences.
Overview
3
3
years of professional experience
Work History
Clinic Assistant
MedStar Health
White Plains, MD
06.2024 - Current
- Maintained cleanliness and organization of clinic environment to support patient care.
- Managed medical records with accuracy, ensuring compliance with privacy regulations.
- Supported staff in preparing treatment rooms for patient visits and procedures.
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Utilized electronic health record systems to update patient information efficiently.
- Collaborated with team members to streamline administrative processes for improved workflow.
- Learned clinic protocols and procedures to enhance operational effectiveness continuously.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Contributed to clinic safety through proper handling and disposal of sharps, chemicals, and other hazardous materials in accordance with established guidelines.
- Prepared examination rooms at start of shift and executed quick turnovers between appointments.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
Physical Therapy Technician
KConway Physical Therapy
Prince Frederick, MD
06.2023 - 06.2024
- Assisted physical therapists in implementing treatment plans to improve patient mobility and recovery outcomes.
- Prepared treatment areas and maintained equipment to ensure a safe and hygienic environment for patients.
- Educated patients on exercises and techniques to enhance rehabilitation progress and promote self-care.
- Monitored patient progress and reported changes to supervising therapists for optimal treatment adjustments.
- Provided support during therapy sessions, ensuring adherence to safety protocols and enhancing patient experience.
- Participated in training new staff, helping them adapt quickly to clinic operations and standards of care.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Enhanced therapeutic effectiveness with application of modalities such as heat, ice, and electrical stimulation under therapist guidance.
Education
Associate of Science - General Studies
College of Southern Maryland
La Plata, MD12-2023
Bachelor of Science - Kinesiology
University of Maryland, College Park
College Park, MD05-2027
Skills
- Vital signs monitoring
- HIPAA regulations
- Critical thinking
- Team collaboration
- Healthcare customer service
- Inventory control management
- Time management proficiency
- Medical terminology proficiency
- Willingness to learn
- Teamwork and collaboration
- Patient care
Timeline
Clinic Assistant
MedStar Health
06.2024 - Current
Physical Therapy Technician
KConway Physical Therapy
06.2023 - 06.2024
Associate of Science - General Studies
College of Southern Maryland
Bachelor of Science - Kinesiology
University of Maryland, College Park