Shanice Waite
Laurel,MD
Summary
Highly organized and detail-oriented administrative professional with 7+ years of experience providing executive-level administrative, clerical, and operational support in fast-paced, high-volume environments. Demonstrated ability to supervise administrative functions, manage competing priorities, maintain accurate records, and deliver professional customer service to residents, vendors, and internal stakeholders. Proven track record supporting leadership, enforcing administrative procedures, and meeting strict deadlines with minimal supervision. Experienced using Microsoft Office Suite, electronic databases, and records management systems. Dependable and flexible, with experience supporting time-sensitive operations.
Overview
9
9
years of professional experience
Work History
Project Manager
AllWorld Language Consultants
06.2020 - Current
- Provide high-level administrative and operational support for public and private sector contracts, ensuring compliance with administrative, financial, and procedural requirements.
- Maintain accurate electronic contract records and databases, ensuring documentation is current, organized, and audit ready.
- Review and verify vendor and subcontractor invoices, ensuring proper documentation, accuracy, and timely processing.
- Analyze administrative processes and recommend improvements to increase efficiency, accuracy, and compliance.
- Manage multiple priorities simultaneously while consistently meeting time-sensitive deadlines.
- Communicate professionally with internal staff, vendors, and external stakeholders to respond to inquiries and resolve issues.
- Prepare and format reports, correspondence, and operational documents using Microsoft Word, Excel, and Outlook.
- Track certifications, compliance documentation, and required records to ensure ongoing eligibility and adherence to standards.
- Support leadership with administrative coordination, documentation oversight, and operational reporting.
Project Assistant
AllWorld Language Consultants
06.2017 - 06.2020
- Provided front-line administrative and customer service support in a high-volume environment.
- Managed calendars, scheduled meetings, and screened telephone calls to ensure efficient office operations.
- Responded to public and stakeholder inquiries with professionalism, accuracy, and discretion.
- Maintained organized electronic and paper filing systems, improving records accessibility and retrieval.
- Entered and updated data across multiple systems, ensuring accuracy and completeness.
- Supported administrative reporting, billing documentation, and contract tracking.
- Assisted with recruitment and onboarding processes, ensuring documentation was complete and properly recorded.
- Performed daily clerical duties including correspondence preparation, filing, data entry, and office coordination.
Program & Volunteer Coordinator (Volunteer)
StraterBlox Foundation, Inc.
07.2020 - Current
- Coordinate administrative and operational activities to support program delivery and organizational goals.
- Assist with planning, organizing, and prioritizing administrative tasks across multiple initiatives.
- Prepare budgets, cost estimates, and supporting documentation, ensuring accuracy and compliance.
- Serve as a point of contact for stakeholders, responding to inquiries and providing clear, professional communication.
- Maintain program records and reports to support tracking, evaluation, and future planning.
- Support leadership with scheduling, documentation, and coordination of meetings and activities.
Education
Master of Public Administration (MPA) - MPA
University of Baltimore
Baltimore, MD05.2024
Bachelor of Arts - Political Science, Minor: Sociology
University of Maryland Baltimore County
Catonsville, MD01.2017
Skills
- Executive & Administrative Support
- Records & File Management
- Data Entry & Database Maintenance
- Calendar & Meeting Coordination
- Microsoft Word, Excel, Outlook, Access
- Professional Correspondence & Reporting
- Telephone & Email Communications
- Policy & Procedure Compliance
Timeline
Program & Volunteer Coordinator (Volunteer)
StraterBlox Foundation, Inc.
07.2020 - Current
Project Manager
AllWorld Language Consultants
06.2020 - Current
Project Assistant
AllWorld Language Consultants
06.2017 - 06.2020
Master of Public Administration (MPA) - MPA
University of Baltimore
Bachelor of Arts - Political Science, Minor: Sociology
University of Maryland Baltimore County