Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanise Yokley

Silver Spring,MD

Summary

Dedicated Audiovisual Specialist with a strong work ethic and exceptional troubleshooting skills. Expertise in collaborating with clients to assess needs and deliver customized AV solutions that ensure seamless execution of live events.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Audiovisual Specialist

Covington & Burling
Washington, DC
11.2006 - Current
  • Managed setup and operation of complex AV equipment, ensuring seamless execution.
  • Collaborated with clients to assess needs, providing tailored technical support.
  • Trained collaborating teams on AV systems and best practices for effective use. i.e. proper use of audio and visual equipment.
  • Developed standard operating procedures to enhance operational efficiency in AV services.
  • Developed a strong understanding of client needs, translating them into tailored audiovisual solutions.
  • Collaborated with event planners to design custom AV solutions tailored to specific events.
  • Enhanced event presentations by skillfully operating audio and visual equipment during live events.
  • Provided exceptional customer service by responding promptly to inquiries regarding AV services and offering personalized solutions based on individual needs.
  • Diagnosed and resolved problems with AV equipment.
  • Maintained and troubleshot audio and visual equipment to minimize downtime.
  • Performed service and system maintenance as directed.
  • Set up projectors, laptops and microphones for live presentations.
  • Provided troubleshooting support for clients experiencing technical difficulties with their AV systems.
  • Reduced equipment downtime by performing regular maintenance checks and addressing issues proactively.

Audiovisual Specialist

Morgan, Lewis & Bockius
Washington, DC
11.1999 - 11.2006
  • Designed and implemented audio-visual solutions for meetings and events.
  • Trained junior staff on AV systems and best practices for effective use.
  • Developed standard operating procedures to enhance operational efficiency in AV services.
  • Evaluated new technologies, recommending upgrades to improve service delivery and client satisfaction.

Education

Bachelor of Arts - Liberal Arts W/ Computer Programming

Pennsylvania State University
University Park, PA

Skills

  • Video editing
  • Video conference endpoint management
  • Video conferencing
  • Digital signage
  • Camera operation
  • Excellent work ethic
  • Strong verbal and written communication
  • Cisco codecs

Certification

Crestron Core Track

DM Certified Designer - 4k

Crestron RL 101

Crestron Programming 101

ITIL

Tandberg

Timeline

Audiovisual Specialist

Covington & Burling
11.2006 - Current

Audiovisual Specialist

Morgan, Lewis & Bockius
11.1999 - 11.2006

Bachelor of Arts - Liberal Arts W/ Computer Programming

Pennsylvania State University
Shanise Yokley