Sha'Niya Jordan
Baltimore
Summary
Dynamic professional with a proven track record in account reconciliation and enhancing customer satisfaction, as demonstrated at Marine Corps and Amazon. Skilled in data entry and adept at improving operational efficiencies. Excelled in roles requiring meticulous attention to detail and compassionate client care.
Seasoned Accounting Support professional with proven skills in managing routine and complex business accounting needs.
Overview
3
3
years of professional experience
Work History
Financial Accountant
Marine Corps
06.2024 - Current
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Input financial data and produced reports using [Software].
- Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
Home Care Provider
Family Business
08.2022 - 11.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted patients with self-administered medications.
Overnight Stocker
Walmart
11.2021 - 06.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Amazon FBA Seller
Amazon
08.2021 - 10.2021
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
Education
High School Diploma -
Digital Harbor
Baltimore, MD06-2022
Skills
- Accounts payable and receivable
- Data entry
- Account reconciliation
- Patient care
- Compassionate caregiving
- Housekeeping
- Stock rotation
- Pallet jack operation
- Product restocking
- Product reviews management
- Amazon analytics
- Product sourcing
Timeline
Financial Accountant
Marine Corps
06.2024 - Current
Home Care Provider
Family Business
08.2022 - 11.2023
Overnight Stocker
Walmart
11.2021 - 06.2022
Amazon FBA Seller
Amazon
08.2021 - 10.2021
High School Diploma -
Digital Harbor
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