Shaniya Tilman
Baltimore
Summary
Professional aide with strong background in providing personalized support. Skilled in creating supportive environment, fostering communication, and addressing individual needs. Team-oriented with focus on achieving outcomes and adapting to changing requirements. Known for reliability, empathy, and effective problem-solving.
Overview
8
8
years of professional experience
Work History
One on One Aide
Delta T
Baltimore , MD
02.2025 - 06.2026
- Collaborated with teachers to implement effective strategies for student support and behavior management.
- Helping students with assignments, assistance with activities, bathroom , recess and more
Operator Truck Driver
Thrifty Transportation CO.
Baltimore, MD
02.2024 - 10.2024
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
- providing door to door services
- Transporting clients to Arrive and destination they requested
- communicating with clients while providing services
- helping clients with belongings on and off vehicle
Environmental Services Housekeeper
Medstar Good Samaritan Hospital
Baltimore, MD
06.2023 - 02.2024
- Ensured cleanliness and sanitation of patient rooms, common areas, and facilities.
- Operated cleaning equipment and maintained supply inventory efficiently.
- Collaborated with healthcare staff to address specific cleaning needs and protocols.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Patient Registration Representative
John Hopkins Hospital
Baltimore, MD
06.2021 - 01.2022
- Facilitated patient check-in processes, ensuring accurate data entry and compliance with hospital protocols.
- Streamlined appointment scheduling procedures, improving operational efficiency and reducing wait times for patients.
- Collaborated with medical staff to resolve patient inquiries, fostering positive relationships and enhancing service quality.
- Implemented process improvements in data collection methods, increasing accuracy of patient records and reducing discrepancies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Safety Attendant
University of Maryland, Baltimore
Baltimore, MD
10.2018 - 05.2021
- Monitored patient safety and well-being, ensuring compliance with hospital protocols.
- Assisted nursing staff in implementing care plans for high-risk patients.
- Responded promptly to patient needs, enhancing overall satisfaction and comfort.
- Documented patient observations accurately, contributing to improved health assessments.
Education
High School Diploma -
Reach Partnership High School
Baltimore, MD06.2018
Skills
- Reliability and punctuality
- Self-awareness
- Motivational skills
- First aid and CPR
- Fast learner
- Problem-solving abilities
- Multitasking
- Reliability
- Instructional support
Timeline
One on One Aide
Delta T
02.2025 - 06.2026
Operator Truck Driver
Thrifty Transportation CO.
02.2024 - 10.2024
Environmental Services Housekeeper
Medstar Good Samaritan Hospital
06.2023 - 02.2024
Patient Registration Representative
John Hopkins Hospital
06.2021 - 01.2022
Patient Safety Attendant
University of Maryland, Baltimore
10.2018 - 05.2021
High School Diploma -
Reach Partnership High School