Shaniya Wolfe

Currently serving as a Linux System Admin at MTS Modest Technoglies Solution, responsible for the administration and management of Linux servers. This role demands a strong focus on system performance, security, and user support. Engaging in troubleshooting activities, optimizing server configurations, and implementing best practices for system maintenance are key responsibilities.

• Administered Linux servers to ensure high availability and performance.
• Conducted regular system updates and patches to maintain security integrity.
• Collaborated with team members to enhance system efficiencies and user support.
• Resolved technical issues swiftly to minimize downtime and improve user satisfaction.
• Implemented monitoring tools to proactively manage server health and performance.
• Created and cloned Linux VMs and templates using VMware.
• Provided 24/7 technical support for production and development environments
• Installed and Patched RPM and YUM packages.
• Installed and configured Logical Volume Manager- LVM and RAID
• Manage system routine backup, scheduling jobs and enabling Cron Jobs.
• Database Management (Oracle, SQL).
• Assisted in managing Active Directory, user accounts, and access permissions.
• Automating routine tasks using Powershell and Bash scripting.

Provided technical support to corporate employees, resolving hardware and software issues efficiently.

Managed IT projects, ensuring on-time and on-budget delivery of solutions.

Developed and implemented cybersecurity protocols to protect sensitive company data.

• Provided after-hours Linux Support and managed ACLs and key-based SSH authentication.
• Managed user permissions using IAM and supported code deployment lifecycle.
• Supported LAN/WAN troubleshooting and conference room technologies.
• Created and managed user accounts, ensuring proper access control and security
• Implemented user authentication policies, including password resets and expiration policies.
• Operating Systems Linux ( Ubuntu, CentOS, Red Hat) Window Servers and MacOS.
• Responsible configuring migration target AMIs and EC2 instances.
• Participate in agile project management to support IT infrastructure projects.
• Automate routine tasks using scripting languages like Python or PowerShell.
• Manage and optimize cloud infrastructure using AWS, Azure, or Google Cloud platforms.
• Application software management.
• Implemented and monitored cybersecurity measures, including firewalls, endpoint protection, and access controls.
• Oversaw data backups, disaster recovery planning, and system updates to safeguard critical business information.
• Collaborated with IT teams to support new technology rollouts, system migrations, and process improvements.

• Developed and implemented software updates for Panera Bread's internal ordering systems, improving processing efficiency by 15%
• Utilized ticketing systems and remote support tools to efficiently resolve hardware and software issues for corporate employees.
• Provided remote support for field locations, troubleshooting POS system issues and network connectivity problems.
• Web Servers and Applications servers: Apache, Tomcat,Oracle Weblogic, Nginx.
• Scripting and Automation: Powershell, Bash, Python.
• Automation and Task Scheduling: Powershell scripting for user management, Log analysis and task automation.
• Automated server monitoring and performance reporting using Power shell scripts integrated with Event logs and Task Schedule.
• Implement security policies and compliance measures to protect sensitive data.
• Administered Windows/Linux servers, Active Directory, and cloud-based systems to support business-critical applications.
• Implemented security best practices, including patch management, endpoint protection, and compliance with company IT policies.
• Provided Tier 2/3 support, troubleshooting hardware, software, and network issues for corporate users and bakery-café locations.
• Assisted in the deployment and monitoring of POS systems, ensuring seamless integration with backend systems.