Summary
Overview
Work History
Education
Skills
Timeline
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Shannon George

Owings Mills

Summary

Dynamic professional with extensive experience at Costco, excelling in customer service and administrative management. Proven ability to enhance operational efficiency and team performance through effective training and conflict resolution. Skilled in data entry and scheduling, consistently improving workflow and customer satisfaction. Recognized for maintaining high standards in retail environments.

Overview

9
9
years of professional experience

Work History

Cashier

Costco
09.2023 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided recommendations to enhance shopping experience.
  • Maintained cleanliness and organization of checkout areas to ensure a welcoming environment.
  • Handled cash, credit, and refund processes while adhering to company policies.
  • Processed customer transactions efficiently using point-of-sale systems.

Office Administrative Assistant

Costco
02.2020 - Current
  • Coordinated office operations, ensuring efficient workflow and communication among departments.
  • Managed calendars and scheduled appointments, optimizing time management for executives.
  • Developed and maintained filing systems, enhancing document retrieval efficiency.
  • Assisted in preparation of reports and presentations, improving information accuracy and clarity.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Stocker

Costco
10.2019 - Current
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Restocked shelves promptly to maintain inventory levels and customer satisfaction.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies.
  • Collaborated with team members to optimize storage space and streamline restocking processes.
  • Trained new staff on stocking procedures and store layout for improved efficiency.
  • Monitored expiration dates on perishable items, reducing waste through timely rotations.
  • Answered customer questions and provided detailed product information.

Shift Supervisor

Toys"R"Us
05.2016 - 06.2018
  • Supervised daily operations, ensuring adherence to safety and quality standards.
  • Trained and mentored team members on operational procedures and best practices.
  • Streamlined workflow processes, enhancing efficiency and reducing downtime.
  • Managed inventory control, ensuring optimal stock levels and minimizing waste.

Education

High School Diploma -

Laurel High School
Laurel, MD

Skills

  • Customer Service & Support
  • Administrative & Office Management
  • Scheduling & Time Management
  • Retail & Sales Operations
  • Team Leadership & Training
  • Conflict Resolution
  • Data Entry & Time Management

Timeline

Cashier

Costco
09.2023 - Current

Office Administrative Assistant

Costco
02.2020 - Current

Stocker

Costco
10.2019 - Current

Shift Supervisor

Toys"R"Us
05.2016 - 06.2018

High School Diploma -

Laurel High School

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Shannon George