Shannon Thayer

Led and managed marketing and admissions efforts, ensuring compliance with regulatory requirements.

Developed strategies to optimize facility census and quality mix.

Collaborated with internal and external stakeholders to organize community events and maintain referral relationships.

Processed admissions and facilitated resident and family orientation.

Expanded client base through strategic marketing and community engagement initiatives.

Provided guidance and advocacy to home buyers throughout the purchasing process.

Facilitate communication between buyers and sellers to facilitate successful transactions.

Conduct market research to determine optimal pricing strategies.

Oversaw daily operations and ensured exceptional customer service delivery.

Managed a team of administrative staff, providing training and support as needed.

Maintained compliance with regulatory standards and implemented quality improvement initiatives.

Served as a liaison between staff and management, addressing concerns and resolving issues.

Ensured compliance with ethical standards and regulatory guidelines.

Developed and implemented care plans to support residents' psychosocial well-being.

Collaborated with interdisciplinary teams to address resident needs.

Managed Medicare billing processes and documentation.

Managed daily operations and human resource activities for a large team of employees.

Conducted performance evaluations and provided training and development opportunities.

Implemented client satisfaction initiatives to improve service quality and retention.

Established strong relationships with clients and professional partners.

Oversaw daily operations and ensured exceptional customer service delivery.

Managed a team of administrative staff, providing training and support as needed.

Maintained compliance with regulatory standards and implemented quality improvement initiatives.

Served as a liaison between staff and management, addressing concerns and resolving issues.

Ensured compliance with ethical standards and regulatory guidelines.

Developed and implemented care plans to support residents' psychosocial well-being.

Collaborated with interdisciplinary teams to address resident needs.

Managed Medicare billing processes and documentation.