Shantelle Campbell
Baltimore
Summary
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plan
Overview
6
6
years of professional experience
1
1
Certification
Work History
EVS HOUSEKEEPER
John Hopkins Bayview Medical Center
03.2022 - Current
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards
CNA - CERTIFIED NURSING ASSISTANT
FutureCare
09.2021 - 03.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Obtained biological specimens for ordered tests and prepared for laboratory transport
CLINICAL SUPPORT STAFF
UMMS/ Vaccination Clinic
02.2021 - 03.2022
- Administered vaccinations via intramuscular injection and completed proper documentation
- Completed screening questions with patients following CDC guidelines
- Wore face mask, eye protection, medical gloves, and PAPR
- Updated patients' charts in electronic medical records with encounter information, prescriber notes and orders
- Ordered diagnostic tests to investigate patients' concerns
- Remained knowledgeable in CPT and ICD-10 coding principles, government regulations and third-party billing rules
- Prescribed medications such as antibiotics and topical ointments for different issues
GNA/CNA
Westgate Rehabilitation
02.2020 - 09.2021
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Transported patients between rooms and appointments or testing locations
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration
- Worked flexible hours; night, weekend, and holiday shifts
PHLEBOTOMY TECHNICIAN EXTERN
Doctor Help
03.2020 - 05.2020
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Stocked phlebotomy cart or carrier with appropriate supplies
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
- Performed bedside tests like bleeding time tests and entered results into patient charts
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories
GNA/CNA
Fayette Rehabilitation
12.2018 - 05.2019
- Bathed, dressed, groomed, toileted and fed residents to support activities of daily living
- Maintained safe and sanitary workstations and equipment to reduce spread of germs, bacteria and other pathogens
- Helped residents achieve highest practical physical, mental and psychosocial well-being through individualized attention
- Supplied incontinent care, ambulation, range of motion, communication and other wellness needs to support bodily functions and meet physical therapy goals
- Offered quality nursing care to residents to promote rights, dignity and freedom of choice
- Reported and recorded observations and results of treatments, tests, procedures and specimens to facilitate care plan
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
Education
High school diploma -
Baltimore Talent Development
Baltimore, MD01.2013
Skills
- leadership
- communication
- interpersonal skills
- problem solving
- Health education
- Community outreach
- Critical thinking
- Individual and community advocacy
- Teamwork
- Community events management
Certification
- First Aid/CPR Certified
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
Timeline
EVS HOUSEKEEPER
John Hopkins Bayview Medical Center
03.2022 - Current
CNA - CERTIFIED NURSING ASSISTANT
FutureCare
09.2021 - 03.2022
CLINICAL SUPPORT STAFF
UMMS/ Vaccination Clinic
02.2021 - 03.2022
PHLEBOTOMY TECHNICIAN EXTERN
Doctor Help
03.2020 - 05.2020
GNA/CNA
Westgate Rehabilitation
02.2020 - 09.2021
GNA/CNA
Fayette Rehabilitation
12.2018 - 05.2019
- First Aid/CPR Certified
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
High school diploma -
Baltimore Talent Development
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