Summary
Overview
Work History
Education
Skills
Presidents Club Winner.
Timeline
Generic

Sharon Ferguson

Joppa,MD

Summary

Proven leader in sales management, adept at driving revenue growth and forging strong customer relationships. At Spok, I spearheaded innovative strategies, achieving consistent sales growth and exceeding quotas. Skilled in sales strategy development and team collaboration, my approach ensures market competitiveness and profitability. Highlights include negotiating advantageous vendor contracts and cultivating new business opportunities, balancing analytical acumen with interpersonal skills.

Overview

32
32
years of professional experience

Work History

Wireless Sales Manager

Spok
05.2007 - Current
  • A self-starter and metrics-driven leader who uses KPIs to guide my decisions and actions.
  • I have a track record of success in follow-up and negotiation skills, specifically as it relates to working within established product prices and closing sales to maximize customer decisions.
  • Negotiated contracts with vendors to secure advantageous pricing for products and services.
  • Implemented innovative marketing strategies to increase brand awareness and attract new customers.
  • Managed approximately 50 incoming calls or emails per day from customers.'
  • Achieved consistent sales growth by staying current on industry trends and competitor offerings.
  • Exceeded sales quotas and increased profitability through effective sales strategy, business planning and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Sales Associate

Sysco Food Service
01.2004 - 05.2007
  • Exceeded monthly sales targets by 150% consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed multiple new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Built relationships with customers to encourage repeat business.
  • Participated in team meetings and training sessions regularly for continuous professional development within the industry.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Sales Manager

Metrocall / Spok
02.1993 - 05.2003
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Managed 50 key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Attended industry events and conventions to expand sales opportunities.

Education

Some College (No Degree) - General

Anne Arundel Community College
Arnold, MD

Skills

  • Sales strategy development / Team collaboration
  • Relationship building
  • Revenue growth
  • New business development

Presidents Club Winner.

Metrocall - National Achievement Winner - 1994-2002

Sysco Food - Promotional Winner - 2004-2007

Spok - Presidents Club - 2009, 2011, 2014, 2018, 2020-2023 


Timeline

Wireless Sales Manager

Spok
05.2007 - Current

Sales Associate

Sysco Food Service
01.2004 - 05.2007

Sales Manager

Metrocall / Spok
02.1993 - 05.2003

Some College (No Degree) - General

Anne Arundel Community College

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Sharon Ferguson