Sharon Rice
Frederick
Summary
Benefit supervisor with a strong track record in leadership and compliance oversight. Expertise in driving team performance and ensuring adherence to regulations. Committed to operational excellence through effective employee development strategies.
Overview
13
13
years of professional experience
Work History
Benefit Supervisor
Loudoun County Family Services
Leesburg
11.2016 - Current
- Maintained benefits eligibility and ensured timely processing to support client access to essential services.
- Oversaw case management processes to ensure compliance with state and federal regulations.
- Ensured adherence to SNAP, TANF, Medicaid, and other applicable regulations.
- Supervised staff and provided leadership to improve team collaboration and effectiveness.
- Evaluated training programs and assessed employee performance for continuous improvement.
- Conducted quality assurance reviews to uphold service standards.
- Managed data reporting and documentation for accurate record-keeping.
- Facilitated conflict resolution and coached team members to promote a supportive work environment.
SR Worker
City Of Winchester Va - Local Government
Winchester
08.2012 - 11.2016
- Managed caseloads for SNAP, Medicaid, and TANF, ensuring compliance with regulations and timely service delivery.
- Coordinated scheduling efforts to ensure state compliance and meet deadlines for service provision.
- Executed training initiatives for workers, improving operational efficiency.
- Assisted supervisor with administrative tasks and decision-making to support program operations.
Education
Some College (No Degree) - Business Administration
Claflin University
Orangeburg, SCSkills
- Benefits administration
- Regulatory compliance
- Case management
- Data reporting
- Quality assurance
- Employee training
Timeline
Benefit Supervisor
Loudoun County Family Services
11.2016 - Current
SR Worker
City Of Winchester Va - Local Government
08.2012 - 11.2016
Some College (No Degree) - Business Administration
Claflin University