Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shawn Porter

Mount Rainier

Summary

Dynamic hospitality professional with a positive attitude and strong communication skills, experienced at DC Central Kitchen. Proven ability to enhance customer satisfaction through effective food preparation and multitasking. Recognized for training staff and improving operational efficiency, ensuring exceptional service delivery and compliance with health standards.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Food Service Worker

DC Central Kitchen
03.2025 - Current
  • Assisted in food preparation and presentation to ensure quality service.
  • Maintained cleanliness and organization of work areas, adhering to safety guidelines.
  • Operated kitchen equipment effectively to support meal preparation tasks.
  • Collaborated with team members to deliver timely service during peak hours.
  • Prepared and assembled meals according to dietary guidelines and customer specifications.
  • Learned other teammates' work tasks to train as backup.
  • Point-of-sale operations to assist dining room staff during busy service periods.
  • Prepared and cooked diverse menu items, ensuring quality and consistency in presentation.

Assistant Property Manager

Preservation of Affordable Housing
07.2023 - 12.2024
  • Managed tenant communications to resolve issues and enhance satisfaction.
  • Coordinated property maintenance requests, ensuring timely completion and quality service.
  • Developed and implemented operational procedures to improve efficiency in property management tasks.
  • Conducted regular property inspections, identifying areas for improvement and preventative maintenance needs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Kept accurate records of all resident and tenant correspondence.
  • Showed apartments to potential tenants and answered questions regarding community.

Hospitality Worker

Demetria's B Catering
01.2003 - 01.2018
  • Supervised daily operations to ensure smooth food service delivery and compliance with health standards.
  • Trained and mentored staff on food preparation techniques and customer service excellence.
  • Led catering operations for events, ensuring seamless service delivery and exceptional guest experiences.
  • Developed customized menu options aligned with client preferences and dietary restrictions.
  • Developed schedules for team members, enhancing productivity and ensuring adequate coverage during peak hours.
  • Collaborated with kitchen staff to improve menu offerings based on customer feedback and seasonal availability.
  • Oversaw equipment maintenance, ensuring operational readiness and reducing downtime risks.
  • Prepared meals according to standardized recipes and presentation guidelines.

Education

Associate of Arts - Food Entrepreneurship

Auguste Escoffier Culinary Arts
Boulder, CO
05-2026

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Food handling
  • Food preparation
  • Cooking
  • Kitchen organization
  • Strong communication skills
  • Telephone and email etiquette
  • Relationship building and rapport
  • Staff management

Certification

  • ServSafe Certification - 09/24/2030
  • ServSafe Food Handler Manager Certification - 04/11/2028

Timeline

Food Service Worker

DC Central Kitchen
03.2025 - Current

Assistant Property Manager

Preservation of Affordable Housing
07.2023 - 12.2024

Hospitality Worker

Demetria's B Catering
01.2003 - 01.2018

Associate of Arts - Food Entrepreneurship

Auguste Escoffier Culinary Arts

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Shawn Porter