Shayla Cox

I trained with another supervisor for two months. I also completed the cohort classes for eight months.

• Supervised daily cleaning operations across patient and public areas.
• Coordinated schedules for environmental services team members.
• Resolved staff conflicts and maintained a positive work environment.
• Conducted regular inspections of work areas to ensure adherence to safety standards and quality assurance procedures.
• Collaborated with front desk to respond promptly to guest requests and promote positive experience.
• Provided oversight of daily operations and staff scheduling for environmental services department.
• Reviewed employee performance and devised improvement plan to achieve goals.

• Cleaned patient rooms and common areas to maintain hygiene standards.
• Managed cleaning supplies inventory and reported shortages to supervisors.
• Disinfected surfaces and equipment to prevent infection and ensure safety.
• Followed hospital protocols for handling hazardous materials during cleaning tasks.
• Maintained cleanliness in restrooms, ensuring adequate supply of toiletries.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Used cleaning chemicals following proper guidelines.

• I would put products in boxes and ship them off.
• Loaded and unloaded merchandise using forklifts and pallet jacks.
• Organized inventory in designated storage areas for easy access.
• Maintained cleanliness and safety standards in the warehouse environment.

• I am a cashier/sales associate. I also do stock at big lots.
• Operated cash register and processed customer transactions efficiently.
• Maintained cleanliness and organization of checkout area throughout shifts.
• Assisted customers with product inquiries and provided helpful recommendations.
• Handled cash, credit, and refunds with accuracy and attention to detail.

• I was a waitress. I would serve food and drinks to customers.
• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Jobs include:

Apple Bees. 2020

Bob Evans. 2021

IHOP. 2018-2021