Shaynia Copeland
Glen Burnie
Summary
Dedicated CDL Class B Driver, recognized for exceptional transportation service and strong work ethic. Expert in defensive driving and compliance with DOT regulations, ensuring safe and efficient transportation. Proven ability to foster positive relationships with customers, students, parents, school officials and contributing to a supportive and professional work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CDL Class B Driver
Lonergan's Charter Service
08.2017 - Current
- Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
- Completed daily pre-inspection and post-inspection reports to ensure proper functioning of the vehicle and adherence to safety protocols.
- Assisted with loading and unloading students, ensuring secure transport, managing time sensitive schedule, and taking proper measures of safety.
- Ensured compliance with company attendance, policies and procedures, and safety precautions of main charter location.
- Contributed to overall business success through consistent high-performance levels in meeting deadlines and maintaining professional standards.
- Developed strong professional relationships with students and parents/ guardians by providing exceptional communication and service.
- Collaborated with dispatchers for accurate scheduling, addressing any changes or issues promptly.
- Demonstrated professionalism in handling difficult situations, resolving conflicts with students amicably.
- Navigated diverse road conditions, demonstrating strong adaptability and excellent driving skills.
- Reduced fuel consumption through efficient route planning and effective driving techniques.
- Streamlined documentation processes by keeping detailed logs of mileage, routes traveled, and fuel consumption.
- Adhered to all industry regulations, maintaining a clean driving record, up-to-date licenses, and DOT physical examinations.
- Trained new drivers on company policies, safety procedures, and proper vehicle operation to obtain CDL Class B license.
- Obtained necessary permits to transport in areas where permits were required legally.
- Spoke with students gathering all necessary information to make educated decisions on bus behavioral reports.
- Maintained up to date training and education on specific cognitive and physical disabilities for students where it was a necessary requirement.
- Nourished a friendly and patient demeanor towards students to project the first positive step of their days.
Education
Credited Education - Criminal Justice
Anne Arundel Community College
Arnold, MDHigh School Diploma -
Glen Burnie High School
Glen Burnie, MD06-2009
Skills
- Defensive driving techniques
- Emergency response readiness
- Logbook maintenance
- Professionalism and punctuality
- Passenger transportation
- DOT regulations compliance
- Air brake proficiency
- Customer-oriented
- Strong work ethic
- Customer service
- Time management
- Attention to detail
Certification
- School Bus/ Bus Endorsement
- Passenger Endorsement
- Air Brake Endorsement
Timeline
CDL Class B Driver
Lonergan's Charter Service
08.2017 - Current
Credited Education - Criminal Justice
Anne Arundel Community College
High School Diploma -
Glen Burnie High School
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