Summary
Overview
Work History
Education
Skills
Websites
Technical Skills
Timeline
Generic

Shea Kelley

Ellicott City

Summary

Relevant Coursework: Python, Object Oriented Programming, Database and Design Modeling, Calculus(I,II), Information Organization

Overview

5
5
years of professional experience

Work History

Community Assistant

Greystar
01.2025 - Current
  • Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Managed digital and physical office records and used software tools to track trends and report on metrics.
  • Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
  • Led tours to highlight property features to prospective tenants and answer questions.

Sales Associate

PUIG
12.2023 - Current
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Landscaper

Town Creek Pools & Landscape
01.2025 - Current
  • Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
  • Logged activities, maintenance issues and hours worked for supervisors.
  • Worked at NSA buildings and coordinated with government officials.
  • Completed prompt snow removal process during and after weather events.

Dock Hand

Tiki Lees Dock and Bar
06.2020 - Current
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Gained strong leadership skills by managing projects from start to finish.

Education

Bachelor of Science - Computer And Information Sciences

University of Maryland, College Park
College Park, MD
05-2027

Skills

  • Adaptability and flexibility
  • Program development
  • Analytical thinking
  • Project management
  • Excellent communication
  • Active listening
  • Emotional awareness
  • Team collaboration
  • Community outreach

Websites

Technical Skills

Languages: Python, Java, SQL, C

Developer Tools: Git, Github, VScode, Jupyter

Timeline

Community Assistant

Greystar
01.2025 - Current

Landscaper

Town Creek Pools & Landscape
01.2025 - Current

Sales Associate

PUIG
12.2023 - Current

Dock Hand

Tiki Lees Dock and Bar
06.2020 - Current

Bachelor of Science - Computer And Information Sciences

University of Maryland, College Park

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Shea Kelley