Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHEILA VINSON PORTER

Gwynn Oak

Summary

Accomplished professional with expertise in managing electronic health records at Baltimore County Detention Center, ensuring HIPAA compliance and enhancing patient satisfaction. Proven ability to streamline office procedures and improve workflow efficiency. Strong written and verbal communication skills, adept at collaborating with healthcare staff to facilitate timely access to vital information.

Overview

43
43
years of professional experience

Work History

Medical Records Clerk

Baltimore County Detention Center
03.2025 - Current
  • Managed electronic health record systems to ensure accuracy and compliance.
  • Organized patient files for efficient retrieval and processing of medical information.
  • Assisted with data entry tasks, maintaining high levels of accuracy in records management.
  • Collaborated with healthcare staff to facilitate timely access to medical records.

Receptionist PRN

Future Care Canton Harbor
05.2023 - 03.2025
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Coordinated communication between patients and healthcare staff to streamline service delivery.
  • Maintained electronic health records, ensuring accuracy and confidentiality of patient information.
  • Assisted in developing office procedures that improved workflow efficiency and patient satisfaction.

Office Services Clerk

Division Of Vital Records
12.2004 - 07.2022
  • Processed vital records requests accurately and efficiently to ensure timely service delivery.
  • Maintained up-to-date knowledge of state regulations regarding vital records management.
  • Assisted in training new staff on office procedures and record-keeping protocols.
  • Coordinated with various departments to facilitate seamless information flow and record retrieval.

Office Services Clerk

Division Of Vital Records
04.1997 - 10.2004

Answer Phones for customers to order Births, Deaths and Marriage Licenses, Use Credit and Debit Cards to purchase vital documents, Mailed documents regular or federal express

Policy Typist

Maryland Casualty Insurance Company
02.1986 - 08.1990
  • Typed and formatted policy documents, ensuring clarity and adherence to organizational standards.
  • Reviewed and proofread materials for accuracy, enhancing overall document quality.
  • Managed electronic filing systems, improving document retrieval efficiency for team members.
  • Collaborated with stakeholders to gather information, streamlining content development process.

Office Assistant

Department of Social Services
06.1983 - 10.1984
  • Managed office communications, ensuring timely responses to inquiries and efficient information dissemination.
  • Coordinated scheduling for meetings, optimizing resource allocation and participant availability.
  • Assisted in data entry and record management, maintaining accuracy across departmental databases.
  • Developed organizational systems for filing, enhancing retrieval efficiency and document integrity.

Education

Insurance

U.S.F And G Insurance Company
Baltimore, MD

No Degree - Regular Curriculum

Columbus Elementary School
Baltimore, MD

High School Diploma - Business Administration

Lake Clifton High School
Baltimore, MD

High School Diploma - Economics

Herring Run Junior High School
Baltimore, MD

Skills

  • HIPAA compliance
  • Customer service
  • Written and verbal communication
  • HIPAA regulations

Timeline

Medical Records Clerk

Baltimore County Detention Center
03.2025 - Current

Receptionist PRN

Future Care Canton Harbor
05.2023 - 03.2025

Office Services Clerk

Division Of Vital Records
12.2004 - 07.2022

Office Services Clerk

Division Of Vital Records
04.1997 - 10.2004

Policy Typist

Maryland Casualty Insurance Company
02.1986 - 08.1990

Office Assistant

Department of Social Services
06.1983 - 10.1984

Insurance

U.S.F And G Insurance Company

No Degree - Regular Curriculum

Columbus Elementary School

High School Diploma - Business Administration

Lake Clifton High School

High School Diploma - Economics

Herring Run Junior High School
SHEILA VINSON PORTER