Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shelley Hesgard

Denton

Summary

Highly self motivated professional with a broad range of skills and talents.

Proactive and goal oriented with excellent time management and problem solving skills.

Knowledgeable in production, quality control and safety standards

Considerable experience in customer service and sales environment

Strong communication and teamwork skills

Known for adaptability and reliability, with swift capacity to learn and apply new skills

Overview

7
7
years of professional experience

Work History

Production Technician

Green Thumb Industries
10.2023 - 07.2025

Utilized time management skills to package product, maximizing quantity and quality

Performed set up of production equipment to establish optimal performance

Assisted in quality control measures by performing inspection of products against established standards

Troubleshoot equipment and product malfunctions quickly to minimize disruption in production

Executed tasks in a variety of environments both as a team player and alone

Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.

Front End Associate

Walmart
02.2022 - 10.2023

Operated cash register for cash, check, and credit transactions with excellent accuracy levels

Welcomed and engaged customers, offering assistance with locating and retrieving merchandise

Restocked and organized merchandise throughout check out lanes and end caps

Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints

Front End Supervisor

Food Lion
11.2018 - 01.2022

Supervised front end of store, monitoring cashier performance and customer satisfaction

Streamlined front end operations, allowing for more efficient check out process

Utilized company software and safe to ensure smooth and honest operation of all registers

Maintained end of day financial records of store sales

Operated customer service desk to assist customers with various issues in person and by phone

Organized employee break schedules

Effectively allocated tasks during high traffic times to keep operations running smoothly

Education

Associate of General Studies - General Studies

Anne Arundel Community College
Arnold, MD
01.2005

High School Diploma - High School

Patuxent High School
Lusby, MD
05.2001

Skills

  • Analytical Skills
  • Clerical Experience
  • Sales
  • Leadership
  • Communication Skills
  • Administrative Experience
  • Time management
  • Cashiering
  • Customer service
  • Production
  • Quality control

Additional Information

  • Highly self-motivated and ambitious professional with broad range of skills and talents
  • Possess exceptional analytical and trouble shooting skills
  • Strong attention to detail, able to strategize and complete tasks with efficiency
  • Confident and effective leadership skills, able to delegate, motivate, and inspire others
  • Experienced in the customer service and clerical field
  • Proficient multi-tasker, productive in fast paced environment alone, or as a team player
  • Outstanding communication skills
  • Career minded and reliable individual.

Timeline

Production Technician

Green Thumb Industries
10.2023 - 07.2025

Front End Associate

Walmart
02.2022 - 10.2023

Front End Supervisor

Food Lion
11.2018 - 01.2022

Associate of General Studies - General Studies

Anne Arundel Community College

High School Diploma - High School

Patuxent High School
Shelley Hesgard