Shelly Stewart
Brunswick
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
25
25
years of professional experience
Work History
Commercial Sales
Ohio Cabinets
01.2023 - 08.2023
- Responded to customer feedback in professional and constructive way.
- Planned, coordinated and implemented commercial sales functions and processes.
- Managed accounts to retain existing relationships and grow share of business.
Buyer
HTZ Construction
06.2022 - 11.2022
- Maintained complete documentation and records of all purchasing activities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Researched and identified new suppliers and vendors.
- Buying products for customer Kitchen remodels.
Commercial Sales
Lowe's
04.2007 - 05.2022
- Motivated team to meet and exceed sales goals.
- Responded to customer feedback in professional and constructive way.
- Planned, coordinated and implemented commercial sales functions and processes.
- Set production goals to exceed budget expectations.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Commercial Sales
Home Depot
01.1999 - 03.2007
- Motivated team to meet and exceed sales goals.
- Responded to customer feedback in professional and constructive way.
- Set production goals to exceed budget expectations.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
High School Diploma -
Westside Baptist Christian School
Middleburg Hts Ohio06.1982
Skills
- Customer Relations
- Constructive Feedback
- Knowledge Base
- Effective Selling Techniques
- Sales Team Support
- Acquiring New Customers
- Troubleshooting and Problem Resolution
- Client Contact
- Client Satisfaction
- Information Updates
- Customer Support
Timeline
Commercial Sales
Ohio Cabinets
01.2023 - 08.2023
Buyer
HTZ Construction
06.2022 - 11.2022
Commercial Sales
Lowe's
04.2007 - 05.2022
Commercial Sales
Home Depot
01.1999 - 03.2007
High School Diploma -
Westside Baptist Christian School
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