Sherlyn Andino
Rosedale
Summary
with nearly five years of experience as a server,I
have developed strong skills in multitasking, active listening, and time management. I excel in fast-paced environments by communicating effectively and working collaboratively to resolve the challenges quickly.
Overview
6
6
years of professional experience
Work History
Assistant
Invoicing
Rosedale, MD
12.2025 - Current
- Managed invoicing processes, ensuring timely and accurate billing for clients.
- Maintained organized records of invoices and client communications for audit purposes.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Sales Associate
MetroPCS Corporate Store
Middle River, MD
01.2025 - 11.2025
- Managed inventory levels, ensuring accurate stock availability and efficient replenishment processes.
- helping customers with tech issues on their phone and computers
- providing a welcoming environment
- helping my colleagues when there was a question that he was struggling with
- always researched information needed that the customers would ask about
Server
Manager Assistant
Middle River, MD
06.2020 - 01.2024
- Assisted in training new team members on operational procedures.
- Maintained cleanliness and organization of dining area and utensils.
- Addressed customer inquiries and resolved issues efficiently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Community College of Essex
White Marsh, MD08-2030
Skills
- Fast learner
- Time management
- Professional and mature
- Excellent communication
- Relationship building
- Problem-solving
- Multitasking
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Italian
Professional Working
English
Native or Bilingual
Korean
Limited Working
Timeline
Assistant
Invoicing
12.2025 - Current
Sales Associate
MetroPCS Corporate Store
01.2025 - 11.2025
Server
Manager Assistant
06.2020 - 01.2024
High School Diploma -
Community College of Essex