Sheylin Montoya Reyes
Baltimore
Summary
Dynamic sales associate with proven expertise at Bath & Body Works, excelling in customer service, and visual merchandising. Adept at enhancing customer experiences through effective communication and product knowledge. Recognized for driving sales and maintaining organized displays, while demonstrating flexibility and strong interpersonal skills in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Sales Associate
Bath & Body Works
Perry Hall
04.2025 - Current
- Assisted customers with product selection and recommendations.
- Maintained store cleanliness and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly.
- Participated in team meetings to enhance sales strategies.
- Engaged customers through product sampling and promotions.
- Collaborated with team members to achieve store goals.
- Floorsets and replenishing.
- Handing and packaging BOPIS orders.
- Used technology resources to assist customers in locating and selecting items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate
Kids Footlocker
Perry Hall
10.2024 - 01.2026
- Assisted customers in selecting footwear based on style and fit preferences.
- Maintained organized displays of shoes and accessories to enhance customer experience.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided product knowledge to customers about various shoe brands and features.
- Handled customer inquiries and resolved issues regarding purchases or returns.
- Assisted customers with finding the right size, style, and color of shoe.
- Greeted customers in a friendly and professional manner.
- Assisted customers with product selection and styling advice.
- Managed inventory levels by tracking stock and placing orders as needed.
- Handled customer inquiries regarding sizing, price, availability, delivery times.
- Maintained store appearance through regular cleaning and restocking efforts.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
City Neighbors High School
Baltimore, MD06-2025
Some College (No Degree) - Biology
Anne Arundel Community College
Arnold, MDSkills
- Customer service
- Sales forecasting
- Visual merchandising
- Inventory management
- Team collaboration
- Effective communication
- Time management
- Flexible schedule
- Communication skills
- Bilingual
- Empathy and patience
- Strong interpersonal skills
- Flexibility and adaptability
- Active listening
- Spanish translation
Affiliations
- Fitness + Soccer
- Arts and Craft
- JV Soccer- Starter, Stiker, Midfield, Winger - 2022-2023; 2023-2024
- Varsity Soccer- Starter, Stiker, Midfield, Winger Soccer-2024-2025
- Varsity Tennis -2022-2023
- Varsity Track Sprinter -2022-2023
- Theater- Actress 2024-2025
- Art club - 2024-2025
- Environmental club - 2024-2025
- Honors spanish society club- 2023-2024
- Preschool teacher North county highschool 2023-2024
Languages
Spanish
Native/ Bilingual
English
Full Professional
Accomplishments
- Achieved Honor Roll, North County High School, School Years: 2021-2022; 2022-2023; 2023-2024
- Achieved an award for Minds in motion JV soccer: 2022-2023; 2023-2024
Timeline
Sales Associate
Bath & Body Works
04.2025 - Current
Sales Associate
Kids Footlocker
10.2024 - 01.2026
High School Diploma -
City Neighbors High School
Some College (No Degree) - Biology
Anne Arundel Community College