Shirlanda Braxton
Bowie
Summary
Dynamic Regional Client Services Manager with a proven track record at Editorial Projects in Education, excelling in client relationship building and data-driven decision making. Spearheaded custom recruitment advertising programs, significantly enhancing client retention and department productivity. Known for exceptional leadership and problem-solving skills, adept at negotiating profitable contracts and fostering team collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Regional Client Services Manager
Editorial Projects in Education
07.2006 - 10.2024
- Experienced Sales Representative focused on market research, new business and cultivating existing client relationships. Demonstrated history of working in the publishing, direct mail and software industries.
- As a Regional Client Services Manager, for Education Week Top School Jobs, I took a consultative approach to help school districts, charter schools and other educational institutions source quality teachers and administrators. After analyzing her clients' specific needs and challenges, I would develop custom programs utilizing TopSchoolJobs' cross-media platform for recruitment advertising.
- Oversaw the implementation of new technology systems designed to streamline operations and improve overall productivity levels within the department.
- Negotiated contracts aimed at securing long-term commitments from clients while maximizing profitability for the company.
- Played an instrumental role in retaining high-value clients by consistently exceeding their expectations through personalized attention and services offered beyond contractual obligations.
Education
No Degree - Marketing Management
College of Notre Dame
Baltimore, MDSkills
- Data-driven decision making
- Client relationship building
- Team development
- Client relationships
- Strong leadership
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Effective communication
- Client rapport
- Account management
- Client retention
Certification
Certified Travel Agent
Timeline
Regional Client Services Manager
Editorial Projects in Education
07.2006 - 10.2024
No Degree - Marketing Management
College of Notre Dame