Shytiea McKeever
Baltimore
Overview
9
9
years of professional experience
1
1
Certification
Work History
Packer Associate
Amazon
08.2024 - 12.2025
- Implemented best practices for packing processes, enhancing safety and reducing waste.
- Monitored packaging quality, identifying defects and initiating corrective actions promptly.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
Certified Nursing Assistant
Lorien Health Services
03.2024 - 11.2025
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Maintained a clean and organized work environment by regularly restocking supplies and equipment
Account Receivable Specialist/office Admin
Len The Plumber
10.2023 - 05.2025
- Performed detailed analysis of customer payment history to identify and resolve discrepancies or delinquencies
- Diligently followed up on overdue invoices through phone calls, emails, and written correspondence
- Generated weekly aging reports to track outstanding balances and prioritize collections efforts
- Maintained accurate records of all communications with clients regarding payment status or account adjustments
- Investigated root causes for late payments or non-payment instances, implementing corrective actions where necessary
- Provided regular updates on accounts receivable performance metrics to management team during meetings or presentations
- Assisted in the preparation of financial statements by providing accurate and up-to-date accounts receivable data
- Developed and maintained comprehensive documentation of accounts receivable processes and procedures
- Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings
- Maintained office supplies inventory by checking stock levels and placing orders as needed
- Assisted with event planning/coordination (e.g., holiday parties, fundraisers)
- Assisted with onboarding of new employees; prepared necessary paperwork and facilitated orientation process
- Managed office calendar, scheduling appointments and meetings for staff members
Front office representative
Tanner medical center
07.2016 - 09.2019
- Patients' first and last point of contact in the office, responsible for Check-in and check-out duties, which may include entering charges, collecting deductibles and coinsurances, posting payments and scheduling follow up appointments.
- Assists with answering telephone, registering new patients and making appointments.
- Able to multi- task while maintaining a high level of customer service and accuracy.
- Communicates proactively and assists patients with questions and requests as necessary
Education
High School Diploma - undefined
Word of Life Christian Academy
Skills
- Patient care
- Clinical documentation
- Vital sign monitoring
- Patient documentation
- Payment collection
- Medical records oversight
- HIPAA protocols
Certification
- AED Certification
- First Aid Certification
- Driver's License
- CNA
- BLS Certification
- CPR Certification
- Geriatric Nursing Assistant
- ServSafe
- Cosmetology License
- Motorcycle License
- Food Safety Certification
- CDL
- Non-CDL Class C
Timeline
Packer Associate
Amazon
08.2024 - 12.2025
Certified Nursing Assistant
Lorien Health Services
03.2024 - 11.2025
Account Receivable Specialist/office Admin
Len The Plumber
10.2023 - 05.2025
Front office representative
Tanner medical center
07.2016 - 09.2019
High School Diploma - undefined
Word of Life Christian Academy