Sidney Losey
Joppa,MD
Summary
Diligent and results-driven administrative professional with extensive experience in effectively managing office operations and supporting executive teams. Proven track record of optimizing administrative processes, enhancing efficiency, and delivering high-quality support in fast-paced environments. Skilled in calendar management, travel coordination, document preparation, and customer service. Adept at multitasking and problem-solving with strong attention to detail. Committed to upholding confidentiality and professionalism while consistently exceeding expectations.
Overview
5
5
years of professional experience
Work History
Office Assistant
General Dynamics Information Technology
05.2023 - 02.2024
- Monitor and manage central email account, responding to inquiries or forwarding to appropriate staff.
- Maintain organized archives of correspondence for easy reference.
- Notify investigators of submission deadlines and issue reminders as needed.
- Process protocol submissions by entering data, ensuring documentation completeness, and updating systems.
- Contribute to Electronic Grants System (EGS) development and provide staff guidance on system usage.
- Maintain confidentiality and adhere to ACURO policies, providing input for policy updates.
Receptionist/Office Assistant
CityPets Veterinary Care and Wellness
09.2021 - 04.2023
- Streamlined and managed high-volume appointment scheduling to ensure optimal workflow for medical staff.
- Addressed inquiries regarding available services and pricing with professionalism and accuracy.
- Orchestrated efficient inventory management by proactively ordering necessary supplies for the clinic.
- Cultivated positive relationships with neighboring animal care facilities to foster collaborative partnerships.
- Spearheaded the development and updating of policies and procedures aimed at alleviating stress for all staff members.
- Regularly executed various administrative tasks such as faxing, scanning, client communication, and liaison with other medical facilities.
- Expertly handled and resolved conflicts with dissatisfied clients to maintain exceptional customer service standards.
- Initiated contact with service providers to swiftly resolve any technical issues affecting clinic operations.
Crew Member
Trader Joe's
10.2018 - 08.2021
- Collaborating with team members to achieve shared objectives
- Operating the cash register in an engaging and efficient manner
- Carefully bagging groceries to ensure customer satisfaction
- Maintaining well-stocked shelves for seamless shopping experiences
- Crafting informative and delightful signage for customer engagement
- Hosting product samples to enhance the shopping adventure
- Assisting customers in locating their preferred products
Education
Geography and Environmental Planning, Enrolled in the combined Bachelors/ Masters program. -
Towson University
Towson, MarylandSkills
- Administrative Duties
- Inventory Management
- Documentation review
- Communication skills
- Time management
- Record preparation
- Proofreading
- Dedicated Team Player
Timeline
Office Assistant
General Dynamics Information Technology
05.2023 - 02.2024
Receptionist/Office Assistant
CityPets Veterinary Care and Wellness
09.2021 - 04.2023
Crew Member
Trader Joe's
10.2018 - 08.2021
Geography and Environmental Planning, Enrolled in the combined Bachelors/ Masters program. -
Towson University
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