Sidyah Mbaye
Hyattsville
Summary
Reliable Delivery Driver experienced in efficient route planning and safety compliance. Improved delivery efficiency and customer satisfaction through effective time management and problem-solving skills. Dedicated Customer Service Specialist with a proven history of managing high volumes of inbound calls and resolving escalated issues, contributing to team objectives and enhancing customer relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Delivery Driver
UberEATS
Lanham
01.2023 - Current
- This would be my delivery job.
- I could deliver anything from signed packages to delivering food.
- I could make about 70 to 100 orders per week.
- I would work from Monday to Friday.
- Usually averaging about 30 hr per week.
- I enjoy just working alone and being helpful.
Door Dasher
DoorDash
Lanham
01.2023 - Current
- Delivered packages to specified locations efficiently.
- Worked Monday through Friday to maintain consistency.
- I would at the least work 4 hrs as a part-time job.
- Processed approximately 70 orders weekly to meet demand.
- My application on the phone would ring and that would be how I would get my pick-up location to proceed.
Shipt Shopper
Instacart Shoppers
Lanham
02.2021 - Current
- This job consisted of me to go in the store to look for items I would receive through the phone app.
- Contacted clients to suggest alternatives when requested items were unavailable.
- Served as a personal shopper, selecting items based on individual client preferences.
Auto Mechanic
Juju Shop
Lanham
11.2020 - 04.2024
- Repaired axles and brakes to ensure vehicle safety and performance.
- Rotors alternator radiators. Whichever part that needs replacing.
UPS Helper
UPS
Laurel
10.2019 - 01.2020
- Handled packages efficiently during loading and unloading processes.
- Managed stacking of packages in UPS truck.
- Organized packages for efficient delivery by driver.
- The packages could weigh up to 50 pounds.
Maintenance Worker
Southside Apartment Company
Saginaw
03.2014 - 02.2016
- As the maintenance I would be responsible for repairing, inspecting, and maintaining buildings, equipment, and systems.
- Fixed plumbing, electrical, and HVAC issues, performed routine maintenance, and ensured safety and functionality in residential, commercial, and industrial settings.
Machine Operator/Forklift Operator
Forge Industrial Staffing
Grand Rapids
01.2012 - 08.2014
- Moved pallets and organized warehouse layout to enhance accessibility.
Education
High school diploma or GED -
East Kentwood High School
Skills
- Attention to detail
- Written communication
- Route optimization
- Vehicle navigation
- Maintenance work
- Mowing
- Equipment maintenance
- Customer support
- Handyman experience
- Maintenance
- Construction Experience
- Computer operation
- Landscaping
- Mechanical knowledge
- Box Truck Experience
- Leaf blowers
- Pressure washing
- Snow removal
- Driving
- Landscape Maintenance
- Forklift Operator
- Caulking guns
- Teamwork
- Commercial construction
- Drywall Experience
- Passenger safety briefings
- Interpersonal skills
- Power washer
- Mulching
- Following instructions
- Basic repairs Experience
- Mobile devices
- Heavy lifting experience
- Equipment repair
- Drywall
- Industrial Maintenance
- Facilities maintenance
- Leadership Experience
- Hand tools
- Time management
- Problem resolution
- Organizational skills
- CPR certification
- Patient support
- Hardscaping techniques
- Adaptability
- Tree planting
- Adaptive thinking
- Conversion optimization
- Sales techniques
- Product knowledge
- Team collaboration
- POS system operations
- Sales trends
- Independent judgement
- Relationship building
- Outgoing personality
- Team collaboration
- Order fulfillment
- Cash handling
- Inventory management
- Load management
- Achieving sales goals
Certification
- Cosmetology License, 09/17, 07/19, Stylist
- Driver's License
- CPR Certification
Languages
- French, Intermediate
- Spanish, Beginner
- English, Fluent
Personal Information
Willing To Relocate: Anywhere
Timeline
Delivery Driver
UberEATS
01.2023 - Current
Door Dasher
DoorDash
01.2023 - Current
Shipt Shopper
Instacart Shoppers
02.2021 - Current
Auto Mechanic
Juju Shop
11.2020 - 04.2024
UPS Helper
UPS
10.2019 - 01.2020
Maintenance Worker
Southside Apartment Company
03.2014 - 02.2016
Machine Operator/Forklift Operator
Forge Industrial Staffing
01.2012 - 08.2014
High school diploma or GED -
East Kentwood High School