Held major role in the utility's Integrated Resource Planning regulatory process
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
Represented the company at local and regional energy organizations meetings.
Performed long term cost and risk analysis for power cost and and electric power consumption
Utilized machine learning algorithms to analyze historical data, leading to more informed strategy development.
Increased efficiency by streamlining data analysis processes and implementing automation tools.
Prepared RFPs and assisted with bids evaluation and selection of SME
Teacher Assistant
University of Missouri-St. Louis
08.2007 - 05.2008
Assisted in various teaching tasks such as in-class lecturing, online courses coordination, grading of assignments, reporting of grades and assisting students with research papers
Coordinated and managed a semester long project for students that involved weekly evaluation, submission and reporting of results.
Graduate Assistant
University of Missouri-St. Louis
05.2007 - 05.2008
Mentored university students, especially women students of color, through special programs to promote their leadership skills and career success
Coordinated and promoted sponsored events such as Distinguished Speaker Series, Networking events and Board meetings.
Financial Analyst
Argent Capital Management
05.2006 - 05.2007
Performed buy-side industry and company research and financial analysis
Industries analyzed include Oil and Gas, Tech and Retail
Researched and presented potential stock investment opportunities to portfolio managers
Generated and presented portfolio reports to clients.
Network Engineer
IBM/Cisco Business Solutions
08.2002 - 05.2005
Designed and developed networking solutions for medium and large corporations as well as government institutions, during a time of a country-wide digitization effort
Collaborated with cross-functional teams to ensure seamless integration of new technologies into the existing network architecture.
Developed comprehensive documentation for network design, configuration standards, and operational procedures.
Prepared and presented technical proposals for clients
Helped companies and organizations in preparing and issuing RFPs
Assisted in bids evaluation.
Education
Master of International Public Policy -
Johns Hopkins University
SAIS, Bloomberg Center - Washington, DC
05.2025
Graduate Level Non-Degree Courses in Political Science -
Oxbridge Style Tutorial Course at the Graduate Level. Instructor: Andreas Avgousti, PhD
Master of Business Administration - Finance
University of Missouri - St Louis
St. Louis Missouri
Bachelor of Science - Computer Engineering
University of Balamand - Koura,Lebanon
French Baccalaureate with Honors -
Ecole Française De Damas - Damascus, Syria
Skills
Cross-Functional Teamwork
Data Collection and Organization
Leading Focus Groups
Analytical Skills
Technical Writing
Data Visualization
Qualitative and Quantitative Research
Critical Thinking
MS Office
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Timeline
Power Analyst
Portland General Electric
06.2012 - 09.2019
Teacher Assistant
University of Missouri-St. Louis
08.2007 - 05.2008
Graduate Assistant
University of Missouri-St. Louis
05.2007 - 05.2008
Financial Analyst
Argent Capital Management
05.2006 - 05.2007
Network Engineer
IBM/Cisco Business Solutions
08.2002 - 05.2005
Master of International Public Policy -
Johns Hopkins University
Graduate Level Non-Degree Courses in Political Science -
Oxbridge Style Tutorial Course at the Graduate Level. Instructor: Andreas Avgousti, PhD
Senior Customer Service Advisor/Complex Billing at Portland General Electric Co.Senior Customer Service Advisor/Complex Billing at Portland General Electric Co.