Simon Layous
Boyds
Summary
Dynamic and dependable, with a proven track record of delivering high-quality service and achieving customer satisfaction, as demonstrated at Amazon. Skilled in time management and exceptional customer service, I excel in fast-paced environments, ensuring both efficiency and safety. My strong work ethic and positive attitude have consistently enhanced team collaboration.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
12.2023 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Photographer
Self-employeed
01.2017 - 04.2023
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Event Photographer
Bradley Images
02.2018 - 04.2020
- Captured memorable moments by skillfully photographing various events, including weddings, corporate functions, and social gatherings.
- Maintained a professional demeanor while interacting with diverse clientele and adapting to various event settings and challenges.
- Anticipated key moments during live events enabling quick reaction times for capturing candid shots that generated positive feedback from clients.
- Achieved consistent image composition using expert knowledge of lighting techniques both natural light sources as well as supplementary studio equipment.
Server
Professional Bartenders & Servers Inc
08.2017 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
No Degree -
Montgomery College
Rockville, MDSkills
- Positive attitude
- Strong work ethic
- Exceptional customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Safe driving
- Clean driving record
Timeline
Delivery Driver
Amazon
12.2023 - 11.2024
Event Photographer
Bradley Images
02.2018 - 04.2020
Server
Professional Bartenders & Servers Inc
08.2017 - 09.2019
Photographer
Self-employeed
01.2017 - 04.2023
No Degree -
Montgomery College
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