Erskine Smith
Millersville
Summary
Seasoned Security Officer with a proven track record at DC United, adept in CCTV surveillance and emergency response. Excelled in maintaining safety and enhancing security measures, significantly reducing incidents. Skilled in conflict resolution and staff management, ensuring a secure environment for all. Demonstrates exceptional customer service and rigorous access control protocols.
Overview
16
16
years of professional experience
Work History
Security Officer
DC United
06.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Apex Security Group
09.2013 - Current
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Protective Security Officer
Coastal Security
07.2009 - 08.2011
- Demonstrated excellent conflict resolution skills when dealing with disputes or confrontations among staff members or visitors.
- Ensured proper functioning of all security equipment by performing routine maintenance checks regularly.
- Provided exceptional customer service to employees and guests, addressing concerns promptly and professionally.
- Enhanced facility security by conducting thorough access control checks and monitoring CCTV systems.
- Managed access control systems effectively, granting or denying entry based on appropriate authorization levels.
- Maintained a secure environment for high-profile visitors, implementing tailored protective measures during their stay.
Education
High School Diploma -
Potomac Highschool
Oxon Hill, MD06-1993
Skills
- Incident reporting
- Security guard license
- CCTV surveillance
- Emergency response
- Access control
- Staff management
Timeline
Security Officer
DC United
06.2022 - Current
Security Officer
Apex Security Group
09.2013 - Current
Protective Security Officer
Coastal Security
07.2009 - 08.2011
High School Diploma -
Potomac Highschool
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