Sofia Zepeda

Ambassador of Health for the Latino Community
Health education and promotion program

• Trained community leaders to provide health education and promote disease prevention within the Latino community.
• Facilitated access to healthcare services and resources, ensuring culturally relevant and understandable information.
• Collaborated with healthcare professionals and organizations to reduce health disparities, particularly in chronic diseases and mental health.
• Empowered the Latino community through education, fostering active participation in personal and collective well-being.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
• Provided exceptional customer service, answering questions and helping customers locate items.
• Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
• Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.